威尼斯提供禮賓服務的酒店 | 每晚可低至 HK$1,598

「此次住宿很幸運的被說升等，整體住宿很好，雖然早餐不如預期，但以威尼斯的整體住宿環境而言應該算是不錯的。」

「Very good location, we are looking forward to coming back again 」

「Hotel restaurant is fairly good, bar is great, especially the waiters and bartenders are in good energangy. Location is in the city center closed to ferry station. If you are in for shopping, this is also a good place to stay with all the luxury brands around. The only problem I have is the drainage system in the shower/bath tub. The water goes down very slowly, everytime I took shower, it will take 15 minutes till the wastewater to go down completely. I notified the front desk to send someone...

「friendly staff and very nice location！the basic room is too tiny so we upgradeed our room to a river view room，That's nice」

「Hotel is at a very good location, making all places of interest and shopping areas easily reachable The food provided at the breakfast is good with lots of varieties. However, the staff members in general are not entirely friendly, particularly those serving at concierge. Having said that, a lady staff receiving guests at the breakfast area is very helpful and always greets us with smile」

「雖然我們只有兩個人，但是幫我們安排了兩間相連的房間，還有頂樓可以上去吹吹風看風景，聆賞床外的水道不時有唱著義大利民謠的貢多拉划過，一邊品嚐房間裡提供的香醇膠囊咖啡，此情此景夫復何求。」

「第一次遇到這麼差的服務態度，沒有笑容，冷冰冰的，完全被評語欺騙了，選擇了這裡，滿肚子的不滿，五星收費，一星的服務。登記的男服務生態度極差，看他的樣子好像很討厭中國人似的，兩點入住，兩間房也沒有清潔好，我問可否先准備一間我們，他只是冷漠地說，我們只保證三點才有房，有這樣的服務嗎？房間内沒有煲水的，也沒有咖啡機，連咖啡也沒有。叫拿熱水，催了三次，60幾分鐘才送到，打電話投訴，一句抱歉的話也沒有，他只是在詢問你想怎樣，我幫你轉電話去相關部門，真最好笑，我現在要投訴，不是應該你幫我解決問題嗎？」

「Good」

「Excellent location! Just next to Piazza San Marco, however the entrance of the hotel is lack of signage, we spend some time to looking for the entrance. The staffs are very nice. The room is very beautiful and big, please be reminded that there are no lift, you need the carry your luggages to the room by stairs. 」

「預訂的房型照片跟實際入住的房間長得完全不一樣，很令人失望。」