sorry for inconvenient, management will take care this issue and we will give you discount for that stay. give us chance will make your next stay great. thanks.

dear value guest thanks you for staying with us we sorry to hear we didn't live your acceptation we will forward your complain to over management so they can address this uncommon issue. sorry for inconvenience give us try next time we can provide more satisfaction.

thank you Mr. jose for staying with us.

hi mellissa, we like our customer safe while being in property, you know why we have to remove you from property, you have five unregister guest and you have pet in your room not mention not paid pet fee during your stay, second of all you have covered smoked detector with plastic bag so that is enough to remove you from property. we don't allow unregister guest in room at all. that's why we have to removed from the room.

Dear Valued Guest,We are happy to hear that you enjoyed your stay. We hope to see you again soon. We will pass your message to our staff.

Dear Valued Guest,Thank you for your feedback. We hope to see you again soon. With Warm Regards,Knights Inn Staff

Dear Valued Guest,If a deposit is kept its due to damages and/or smoking in the room. If you feel like none of this applies to you then please give us a call so we can look into this matter.

Thank you for staying with us. We look forward to your return when you can try out our new rooms.Have a wonderful Christmas and a happiest of New Years.

Thank you.

Dear Todd,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. We assure you that room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Additionally, we sincerely regret to hear that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will conduct a complete evaluation to determine where we may have fallen short during your stay. Rest assured, your concerns matter and will be addressed promptly as we jump into action to rectify the issues you've mentioned. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

Dear guest thank you for your feedback. We hope to see you again soon.

Thank you for your review. We appreciate your business. Please come back and see us.

Dear Valued Guest, Thank you for leaving us a review. We will forward your complaint to housekeeping. We hope to see you again soon.

Dear Valued Guest Thank you for the review and safe travels. We hope to see you again soon.

Dear Valued Guest,We are happy to hear you enjoyed your stay with us. We hope to see you again soon.

Dear Valued Guest,As we discussed at the desk when we switched your rooms we would have the toilet fixed the next day. We hope to see you again.

Dear Valued Guest, This is not typical of the Knights Inn. We are undergoing a complete remodel right now so some of our buildings are currently being worked on which is why it would seem they were empty. We do apologize for any inconvenience you experienced. We hope you will give us another chance to make your stay a better one.

Dear Valued Guest, We are sorry to hear about this and pleased to hear our staff was able to resolve the issue quickly. We hope to see you again.

Dear Valued Guest, Thank you for giving us a review. If you would like to let us know how we could have improved your stay with us, please give us a call.

Dear Emily, Guest feedback is our primary catalyst for effective change, so thank you for taking a moment to help us improve. That said, we regret the delay you experienced at check-in, as well as any cleanliness concerns in your room. Please know our front desk team is always on hand to assist with any aspect of your stay that is less than perfect. Rest assured, your comments have been shared with our housekeeping department so they can refocus their attention to detail. While we can't change the past, we'd appreciate another opportunity to deliver the stay you expected and deserve down the line.

Dear Valued Guest, We are sorry to hear about your stay. This is not typical of the Knights Inn.

Thank you Jessica for your feedback. We appreciate you taking the time to rate us.

Dear Sandra, Your voice is important to us, and we appreciate you making it heard. We are very sorry for any shortfalls in our service and for any disappointment you had with your room and breakfast. It is through feedback like yours that we can improve the guest experience, and we will begin to take a step in the right direction. All the best as your travels continue.

Dear Frank, thank you for taking the time to review us. I will make sure and share your review with our staff. It seems most days the guests that review are those that have complaints so this is a welcome change. We appreciate you and hope to see you again very soon.

Dear Valued Guest, We are sorry to hear your stay was not up to par. Please be on the look out for a call from us. We would like to find out what happened.

Thank you for your feedback Randall. We truly appreciate you and hope that we will see you again should your travels bring you to Victoria.

Dear Rolando, While we hope you appreciated our reasonable rates, we regret to hear about any cleanliness or pest issues you encountered during your stay. Please know it is our aim to provide comfortable accommodations for every guest, and our front desk team is always on hand to assist with any aspect of your room that is less than satisfactory. Rest assured that our facilities are regularly treated for pests, but we will have our service provider ensure your room is up to standards. Thank you for sharing, and we wish you happier travels ahead.