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Raffles Shenzhen

4.5 star property
Travelers find a peaceful retreat in Nanshan with yoga classes, spa treatments, bike rentals for local exploration, and family-friendly dining by the indoor pool

Choose dates to view prices

Raffles Shenzhen in Nanshan offers relaxation with grocery shopping service, sunny terrace, spa treatments like manicures and facials. Stay active with yoga classes at the gym. Enjoy diverse cuisines, including Japanese, at three restaurants.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is HK$2,651
HK$3,091 total
includes taxes & fees
15 Mar - 16 Mar

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Raffles Suite

Premium bedding, down duvets, pillow-top beds, minibar

Raffles Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • Sea view
  • 1711 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down duvets, pillow-top beds, minibar

Ambassador Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • Sea view
  • 2809 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • Sea view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Sea View

View from room

Deluxe Twin Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • Sea view
  • 646 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King City View

View from room

Deluxe King City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • City view
  • 646 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Premier King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • Sea view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View (Metropolitan)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, City View (Metropolitan)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • Sea view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Sea View (and City View)

Premium bedding, down duvets, pillow-top beds, minibar

Premier Room, 1 King Bed, Sea View (and City View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • City view
  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Park View

Premium bedding, down duvets, pillow-top beds, minibar

Metropolitan Studio Park View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • Park view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Metropolitan Studio Bay View

Premium bedding, down duvets, pillow-top beds, minibar

Metropolitan Studio Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • Bay view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

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Shangri-La Nanshan, Shenzhen

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9.6 out of 10, Exceptional, 55 reviews
The price is HK$1,996
HK$2,328 total
includes taxes & fees
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About the area

Located on the waterfront, Raffles Shenzhen is in Nanshan neighbourhood and is connected to a shopping centre. Happy Coast and Yifang Center are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World and Splendid China Folk Village. Shekou Ferry Terminal and Coco Park Shopping Center are two other places to visit that come recommended. Visit our Shenzhen travel guide
Map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Shenzhen Bay
    9 min walk - 0.8 km
  • Shenzhen Bay Port
    13 min walk - 1.1 km
  • Coastal City
    18 min walk - 1.5 km
  • MixC Shopping Mall
    19 min walk - 1.6 km
  • Shenzhen Bay Sports Center
    3 min drive - 3.5 km

Getting around

  • Shenzhen Bay Checkpoint Station
    2 min walk
  • Xili Railway Station
    10 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    40 min drive

Restaurants

  • KFC 肯德基
    14 min walk
  • 星巴克
    14 min walk
  • The Long Bar
    12 min walk
  • 成因绕梁
    4 min walk
  • 胜记 宝能太古城店
    16 min walk

About this property

Raffles Shenzhen

Luxury hotel near Splendid China Folk Village
Located close to Window of the World and Shekou Ferry Terminal, Raffles Shenzhen provides a free food/drink shopping service, a terrace and 2 coffee shops/cafes. Treat yourself to aromatherapy, a manicure/pedicure or a body wrap at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Japanese cuisine. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a bar and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • Express check-out, express check-in and free newspapers
Room features
All 168 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and separate baths/showers
  • LED TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Similar properties

Lobby
Shangri-La Nanshan, Shenzhen
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
9.6 out of 10, Exceptional, 55 reviews
The price is HK$1,996
HK$2,328 total
includes taxes & fees
8 Apr - 9 Apr
Shangri-La Nanshan, Shenzhen
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Kokoni
  • Raffles Patisserie
  • RUI Lounge
  • Sky Café
  • Yun Jing

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,455 square feet of conference space

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 466.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 298 for adults and from CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

Does Raffles Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Raffles Shenzhen?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Raffles Shenzhen on 15 Mar 2026 start from HK$2,651, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Raffles Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raffles Shenzhen?

Self-parking is free at this property.

What time is check-in at Raffles Shenzhen?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Raffles Shenzhen?

Checkout is at noon.

Where is Raffles Shenzhen located?

Located in Nanshan, this luxury hotel is within 6 mi (10 km) of Happy Coast, Window of the World and Splendid China Folk Village. Shekou Ferry Terminal and Yifang Center are also within 9 mi (15 km). Shenzhen Bay Checkpoint Station is only a 2-minute walk and Dengliang East Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Raffles Shenzhen Reviews

9.6

Exceptional

9.6

Cleanliness

7.0

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 0 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

Reviews

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean , different restaurants and warm atmosphere
Stayed 4 nights in Mar 2025

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecable experience, modern design, wonderful staff. We had one of the best time during our days in Raffles Shenzen
Stayed 2 nights in Jun 2025

10/10 Excellent

Ding Yee Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024

10/10 Excellent

jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dongwook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, bed, food.. all were great and the view could not be better
Stayed 1 night in Jul 2025

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy area
Stayed 1 night in Nov 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024

8/10 Good

Mona

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jun 2024

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from other area and taxi is not around.
Stayed 1 night in Dec 2024

8/10 Good

WAI MAN

Liked: Cleanliness, staff & service, property conditions & facilities
All good, only WIFI is not working.
Stayed 2 nights in Nov 2024

2/10 Terrible

wing shan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
receptionist attitude poor, English level below the standard for.all staff in this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很滿意的旅程

這是第二次入住，客服及餐廳員工都非常友善，早餐非常出色！
Stayed 1 night in Aug 2025

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工非常友善及有禮，有問題也即時跟進。管家手機應用程式很方便。
Stayed 1 night in Jul 2025

10/10 Excellent

Guomin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的体验

海景房非常棒，酒店非常舒适，干净整洁，刚进房间服务员还送来红酒，水果拼盘、蝴蝶酥小點心。非常暖心！可惜沒有訂到晚上自助晚餐。聽說自助晚餐也非常棒
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朋友生日，酒店除了預備蛋糕外，還有紅酒，和精心佈置，值得一讚！房間很大，可以望到整個深圳灣，很舒服！
Stayed 1 night in Aug 2019

10/10 Excellent

XIANG

Stayed 2 nights in Nov 2025

10/10 Excellent

Kit Yung Karen

Stayed 1 night in Oct 2025

10/10 Excellent

TING

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025