菲斯新城酒店住宿推介

「Stort och rent rum med balkong 」

「Votre taxe est chere」

「Top hotel」

「Nous avions le déjeuner inclus mais malheureusement le café n'était pas bon et pour le reste ca va.」

「We had a lovely 3 nights at the Sahrai. Nothing was too much for the staff. Gorgeous spacious room. Great restaurants. Pool looks gorgeous and will be back when it is warmer. Jacuzzi & hammam 」

「酒店距CTM巴士站約5分鐘車程，附近食店很少。不要被酒店的外表騙到，客房陳設老舊，隔音差，浴室有黃跡和臭味。櫃檯前一位“阿叔”態度惡劣，真的要反影一下。事緣那天我們黃昏到達，完成沙漠之旅，禮貌上都要和導遊說聲再見，但他已經不耐煩，在入住表簽名位置，用筆大力“點”一下，完全沒說話，像命令我們一樣。當時我們很累就不跟他計較。後來洗滌後需要風筒(這是今次旅遊唯一一間沒風筒的旅館)，我的丈夫便到櫃檯借，剛好又是他。他隨即回覆已全部借出，明天來取。這時我丈夫憤怒地用英語問他:我現在洗髮，你叫我明天來取？這麼大的一間酒店一個風筒也沒有？你這是什麼工作態度？他當場呆了，抄下房號並說稍後送來。前後不到10分鐘風筒送來了。我們在這裡住了兩晚，那夜之後直到我們離開，都再不見他。」

「2 of us booked 2 rooms, and request double bed. But finally gave us one double bed room and one twins room, I have a question here, if we wanted twins room for us, why we needs to pay for one more room? they said they did not see any request . That's another question here, I understand sometimes Hotel can't reach all you request, but how if they totally not care??? no any notice? I booked though hotels.com more than 100 times, I believe their system works. 」

「Very courteous and helpful.」

「The bell boy was very helpful but the other staff; especially those in the lobby and entrance gate was not at all. The entrance gate staff did not help us get a taxi even if we had luggage. The lobby staff members (usually 3) frequently talked among themselves as if their guests were transparent. 」

「room space is good with swimming pool view，comfortable」

「Rooms/apartment were well cleaned. Great and courteous staff. Located in a good part of the city. Overall a very satisfactory stay 」

「Top!!!」

「The kitchen staff, janitor and security staff were brilliant - responsive, supportive, patient and very helpful. However, the reception staff were an opposite - unwilling to help us book our 2 rooms next to each other even though we had 2 kids under 5 and so we had to make do with walking across the cold corridor at night to see to their needs. The amenities in the room were not so great - furniture in the rooms looked old, paint and door hinges coming off in certain areas, remote control...

「La chambre il a fallu la changer 3 fois en 3 nuit vraiment sale pas de chauffage pas d eau chaude rien avoir avec internet et pas assez de lit catastrophique très déçu je le recommande pas du tout Il y a que une personne du personnel du soir Amine qui est parfait et très serviable heureusement il était présent 」