Novara Visconteo-Sforzesco Castle Hotels

"Great location with short 5 minute shuttle to airport for a small fee. Buffet breakfast excellent as were the dining options. Staff super friendly and nothing was too much to ask for. Can highly recommend"

"Regular in this hotel, what they could improve is to keep it clean under the bed as it was a lot of dust this time. Otherwise it was perfect"

"wifi totally sucked shuttle great breakfast great"

"Clean and confortable hotel with paid shuttle service to the airport. Good option for the price for a family of 4 with bed and sofa bed (executive room)"

"The amazing thing of this hotel is that it is INSIDE Malpensa airport so no need to get a shuttle or a taxi. It is becoming a little outdated but still the best option for Malpensa"

"We stayed in the Junior suite. It was spacious and clean. A couple of complaints was that we had to go to the front desk to remind them to clean our room. We had come back after lunch around 3 p.m. in the room was still not clean. The other complaint was the side we were on was next to the train which we could hear late in the night or early morning. Overall, the hotel of the breakfast was very nice."

"I had a very frustrating experience staying here. While the property itself is beautiful and conveniently located near the airport, the service across multiple touchpoints felt dismissive and, at times, outright rude. At the end of my stay, I was called just two minutes before my shuttle departure and it left without me, which was extremely stressful and poorly handled. There were also unexpected additional fees buried in the fine print that were never clearly explained at check-in. When I raised this, the concierge was passive-aggressive and insisted this lack of transparency was “industry standard,” which felt dismissive and unprofessional. Dining was similarly disappointing—the restaurant staff made it seem like they were doing me a favour by taking my order, and overall I felt unwelcome. The pool is nice, but the Wi-Fi was poor, and the service issues ultimately outweighed the positives. I would not stay here again."

"Nice people, clean and very convenient closed to the airport Rooms good and quiet"

"The food and staff were great!"