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"Still fairly new. Staff helpful but the front desk gets pretty busy at times. The restaurant seems better than it was a year ago when we first stayed there. We were upgraded to a room with club lounge access, which was nice. The best thing about this hotel is that it is a short walk (across the street) from the ski slopes and lesson center/rentals. Parking is not guaranteed but generally available. Room are Japanese, so smallish, but nice tub with hot water from a natural spring. "

"Staff was phenomenal! Hot spring therapy was amazing and buffet dinner was excellent. The proximity to the mountains d ski services were perfect. I’m "

"Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return"

"Beautiful "

"The most amazing stay on the slopes !! Everything was perfect - baby amenities :), room, food, view, skiing !! We will be back for sure. ありがとうございまし！⛄️"

"Great for family with kids "

"Was great experience to stay at Westin Rusutsu Resort. Perfect accommodation, and excellent service. Food is good at restaurant and massage was amazing. "

"Thoroughly enjoyed my stay here for 2 nights. The benefit of being able to wear just socks and walk throughout the hotel is amazing. Being able to use a private onsen on the first floor and in your room is very nice. While food is good, I wouldn't call it great. It's multi-course but always has a hotpot round and you can order extra dishes if you are hungry. If you stay for 2 nights, you can choose your next night's main dish but it's also hotpot style main. Wouldn't recommend staying for food but everything else is fantastic and worthy of 2 nights stay."

"Loved it! Great property and wonderful onsen and breakfast"