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費尼克斯公園酒店的評價

3.5 out of 5
費尼克斯公園酒店
520 N Capitol St NW, Washington, DC

評價

9.4

完美

10 分評分，優異；2193 則評價中有 1648 則" "
8 分評分，不錯；2193 則評價中有 391 則" "
6 分評分，一般；2193 則評價中有 89 則" "
4 分評分，欠佳；2193 則評價中有 34 則" "
2 分評分，很差；2193 則評價中有 31 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

8.8/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Chien-Hung

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's good to have un limited coffee and tea at 2nd floor. But it will be better to have a easy coffee maching in the room.
於 2023 年 8 月住了 4 晚
Phoenix Park Hotel Team 於 2023年8月28日的回應
Thank you for staying with us Chien-Hung. We appreciate your feedback!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Fran, Phoenix Park Hotel 於 2023年5月25日的回應
Good morning,Thank you for the awesome rating. Hope to see you again real soon.All the Best!

10/10 優異

Hsuan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚
AGM 於 2023年4月10日的回應
Thank you for the 10 out of 10 review!

6/10 一般

DAN

於 2022 年 3 月住了 1 晚

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient to all attractions.
於 2024 年 5 月住了 3 晚
Phoenix Park Hotel Team 於 2024年5月23日的回應
Thank you for staying with us Michael. We appreciate your feedback!

10/10 優異

Janice

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and located near Capitol buidling - very convenient. Staff were great and very friendly. Highly recommend.
於 2024 年 5 月住了 1 晚
Phoenix Park Hotel Team 於 2024年5月23日的回應
Thank you for staying with us Janice. We appreciate your feedback!

10/10 優異

Margaret

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great hotel in a perfect DC location. Hotel staff were excellent from the moment we arrived until the moment we left.
於 2024 年 5 月住了 4 晚
Phoenix Park Hotel Team 於 2024年5月23日的回應
Thank you for staying with us Margaret. We appreciate your feedback!

10/10 優異

Victoria

商務旅客, 多人同遊
讚好：設施服務
Great
於 2024 年 5 月住了 1 晚
Phoenix Park Hotel Team 於 2024年5月17日的回應
Thank you for staying with us Victoria. We appreciate your feedback!

6/10 一般

Patricia A

伴侶同遊
讚好：整潔度和住宿狀況
Xxx
於 2024 年 3 月住了 1 晚
Phoenix Park Hotel Team 於 2024年5月17日的回應
Thank you for staying with us Patricia. We appreciate your feedback!

8/10 不錯

Nadira

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel right across Union Station. Staff was friendly and our family room was spacious and clean yet it could get quite noisy in the evening / night. If you are not a firm sleeper like we are that could be a problem maybe. Location was good for public transport. We prefer doing most by foot. Keep in mind that that is very doable yet restaurants and main attractions will take you some time (not around the corner).
於 2024 年 5 月住了 3 晚
AGM 於 2024年5月13日的回應
Thank you for sharing your feedback with us!

10/10 優異

Brian (Alexandria)

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
So close to the Capitol and Museum attractions. very boutique feeling hotel with a casual and lively Irish pub connected in the lobby.
於 2024 年 5 月住了 1 晚
Phoenix Park Hotel Team 於 2024年5月12日的回應
Thank you for staying with us Brian. We appreciate your feedback!

10/10 優異

Joseph (Colorado Springs)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location by the Union Station Metro! Saved me the cost and headache of a rental car, driving in DC, and parking fees!
於 2024 年 5 月住了 3 晚
Phoenix Park Hotel Team 於 2024年5月12日的回應
Thank you for staying with us Joseph. We appreciate your feedback!

8/10 不錯

Rose

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great position and easily walkable to monuments and Capitol hill. Great irish pub adjoining with very good food. Recommended.
於 2024 年 5 月住了 2 晚
Operations Manager, Phoenix Park Hotel 於 2024年5月10日的回應
Thank you for your kind comments and great rating. Hope to see you again in the future.All the Best!

10/10 優異

Dana (Richmond)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were outstanding- very accommodating and helpful. It was a restaurant in the hotel and more great restaurants in walking distance. The room was clean and spacious. It was an awesome experience!
於 2024 年 5 月住了 2 晚
Phoenix Park Hotel Team 於 2024年5月6日的回應
Thank you for staying with us Dana. We appreciate your feedback!

10/10 優異

Rodica Nastasa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly and very helpful staff, from the moment we came in all throughout our stay.
於 2024 年 5 月住了 3 晚
Phoenix Park Hotel Team 於 2024年5月5日的回應
Thank you for staying with us Rodica. We appreciate your feedback!

6/10 一般

John

家人同遊
不滿：住宿狀況
We have stayed here four times in the last 18 months because it is convenient for business near the Supreme Court. That is the main benefit. Weaknesses: the rooms are small (and the bathrooms are tiny), beds are not comfortable, everything is a bit worn and tired, and the connecting doors to neighboring rooms mean that you can hear your neighbors, even when they are talking at a normal volume. Valet parking is expensive with no in-out privileges; much better to park in the nearby Hall of the States building. Now that our business is concluded, we will not stay here again on future visits.
於 2024 年 4 月住了 1 晚
Operations Manager, Phoenix Park Hotel 於 2024年5月2日的回應
Thank you for your feedback,All the Best!

10/10 優異

Eugene

多人同遊
讚好：整潔度、職員與服務和住宿狀況
After a long day of traveling, the employee who checked us in did a great job.
於 2024 年 4 月住了 1 晚
Operations Manager, Phoenix Park Hotel 於 2024年5月1日的回應
Thank you for your kind comments and great rating! Hope to see you again soon!

10/10 優異

Megan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was incredibly friendly and helpful. We loved the ambience of the hotel and the
於 2024 年 4 月住了 4 晚
GM 於 2024年5月1日的回應
We thank you

10/10 優異

Jonathan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location that is close to all attractions.
於 2024 年 4 月住了 3 晚
Phoenix Park Hotel Team 於 2024年4月30日的回應
Thank you for staying with us Jonathan. We appreciate your feedback!

10/10 優異

Kara

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect place to stay
於 2024 年 4 月住了 2 晚
Phoenix Park Hotel Team 於 2024年4月30日的回應
Thank you for staying with us Kara. We appreciate your feedback!

6/10 一般

Bo

親子同遊
讚好：整潔度
Walkable from union Station. Coffee machine always can't work in the morning, it's only available afternoons
於 2024 年 4 月住了 2 晚
Phoenix Park Hotel Team 於 2024年4月30日的回應
Thank you for staying with us Bo. We appreciate your feedback!

10/10 優異

Ivan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel located near the Amtrak station. The room was on the smaller side but was very clean. It was a bit easy to hear noise from outside even though the windows were closed
於 2024 年 4 月住了 3 晚
Phoenix Park Hotel Team 於 2024年4月30日的回應
Thank you for staying with us Ivan. We appreciate your feedback!

6/10 一般

Viviana Matos

讚好：職員與服務
Room was fairly clean when you over look quickly but could of been a little cleaner. Drainage in shower sucked (715). Had a swimming pool every time we showered. Everything else was good, would consider going again.
於 2024 年 4 月住了 2 晚
AGM 於 2024年4月29日的回應
Thank you for sharing your feedback with us.

10/10 優異

Viviana Matos

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Phoenix Park Hotel Team 於 2024年4月27日的回應
Thank you for staying with us Viviana. We appreciate your feedback!

8/10 不錯

Chanelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
That they charge you five dollars for the one bottle of watwr in your room which should be complimentary.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月22日的回應
Thank you for your visit

10/10 優異

trudy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All the staff was excellent
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日的回應
Thank you for your visit

10/10 優異

Isaiah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月24日的回應
Thank you for the 5 out of 5 review!

10/10 優異

Kenneth

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It worked perfectly for arriving by train from Boston. Walk to the hotel. Walk back to get the Metro. Walk to the Mall.
於 2024 年 4 月住了 4 晚
Phoenix Park Hotel Team 於 2024年4月21日的回應
Thank you for staying with us Kenneth. We appreciate your feedback!

10/10 優異

Mike

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel and great location.
於 2024 年 4 月住了 1 晚
Phoenix Park Hotel Team 於 2024年4月21日的回應
Thank you for staying with us Mike. We appreciate your feedback!

10/10 優異

Sjaron

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel
於 2024 年 4 月住了 7 晚
AGM 於 2024年4月20日的回應
Thank you for the 5 out of 5 review!

10/10 優異

Marjie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The historic character of this hotel was charming and every staff member we encountered was friendly and helpful. Our room was quiet and I appreciated the nicely stocked and designed bathroom with an old school door that closes instead of the trendy barn doors. Nice to have a room darkening shade and mini-fridge too! Microwave and coffee/tea/water are available on the 2nd floor. We felt safe day and night walking to the Museum of the Bible, Capitol, Smithsonian Museums and Wharf District restaurants from this convenient location. There's a nice restaurant on site and lots of other dining options close by at Union Train station. We'll look forward to staying here again on our next visit to DC. Thanks for your wonderful hospitality!
於 2024 年 4 月住了 2 晚
AGM 於 2024年4月20日的回應
Thank you for the 5 out of 5 review!

8/10 不錯

Raymond (Niantic)

讚好：整潔度、職員與服務和住宿狀況
The hotel is very close to the DC Union Station and within walking distance to the Capitol and National Mall area. The hotel has a nice restaurant and bar. Its public area is small by American standard, so do the rooms. However, it's clear and well maintained.
於 2024 年 4 月住了 2 晚
AGM 於 2024年4月20日的回應
Thank you for sharing your feedback with us!

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in a perfect location for Capitol Hill meetings or a visit to check out the sites in DC. Very friendly and helpful staff, comfortable rooms, and it is attached to the Dubliner, a classic Irish pub with a Washington flair.
於 2024 年 4 月住了 2 晚
AGM 於 2024年4月15日的回應
Thank you for the 5 out of 5 review!

10/10 優異

Karen

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was accommodating and helpful at all times
於 2024 年 4 月住了 2 晚
GM 於 2024年4月14日的回應
We thank you.

10/10 優異

Mary Beth

於 2024 年 4 月住了 1 晚
Operations Manager, Phoenix Park Hotel 於 2024年4月13日的回應
Thank you for your awesome rating. Hope to see you again in the future!

10/10 優異

Christina (Minster)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really close to the station and metro. Free hot drinks in the lobby which was appreciated. Staff were very friendly. We were given solar eclipse glasses which was a nice touch. The Irish Bar was great. Definitely recommend booking as we couldn't believe how busy it got! Would stay again.
於 2024 年 4 月住了 2 晚
Phoenix Park Hotel Team 於 2024年4月10日的回應
Thank you for staying with us Christina. We appreciate your feedback!

10/10 優異

LETITIA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was very clean and so close to Union Station - less than 5 minutes walking. Easy to get an Uber to the side where the National Museum of African American History and the Lincoln Memorial. We had a very good dinner at the hotel restaurant and breakfast as well. Bed was pretty comfortable. Staff was very helpful especially when we had a 3 he wait for our train. They kept our luggage safe while we did a few other touristy things on our last day.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月9日的回應
So glad you enjoyed your visit and we thank you.

10/10 優異

Anselee

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
24/7 coffee station was a great perk!
於 2024 年 4 月住了 1 晚
AGM 於 2024年4月8日的回應
Thank you for the 5 out of 5 review!

10/10 優異

Michele

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Phoenix Park Hotel Team 於 2024年4月9日的回應
Thank you for staying with us Michele. We appreciate your feedback!

10/10 優異

Charles

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Located right on Metro at Union Station. Easy walk to downtown, Capital mall and Capital One arena. Safe area.
於 2024 年 3 月住了 2 晚
Operations Manager, Phoenix Park Hotel 於 2024年4月6日的回應
Thank you for your awesome rating. Hope to see you again!

10/10 優異

Elizabeth

於 2024 年 4 月住了 1 晚
AGM 於 2024年4月24日的回應
Thank you for the 5 out of 5 review!

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The building has character, staff are very friendly and the location is perfect - across fromthe metro at Union station and a convenient walk to all the sights.
於 2024 年 3 月住了 5 晚
AGM 於 2024年4月2日的回應
Thank you for the 5 out 5 review!

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very convenient to Union Station
於 2024 年 3 月住了 1 晚
AGM 於 2024年4月2日的回應
Thank you for the 5 out 5 review!

8/10 不錯

Debra

讚好：住宿狀況
於 2024 年 3 月住了 2 晚
AGM 於 2024年4月2日的回應
Thank you for sharing your feedback with us!

10/10 優異

Danielle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
AGM 於 2024年4月2日的回應
Thank you for the 5 out 5 review!

8/10 不錯

Yara Elizabeth

讚好：整潔度、職員與服務和住宿狀況
Easy to walk to train station
於 2024 年 3 月住了 1 晚
Phoenix Park Hotel Team 於 2024年4月1日的回應
Thank you for staying with us Elizabeth. We appreciate your feedback!

6/10 一般

roxanne

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only thing is the noise. You can hear everything in other rooms, outside and in the hallways. Kept waking me up. There was a person screaming outside the first night I got there.
於 2024 年 3 月住了 4 晚
Operations Manager, Phoenix Park Hotel 於 2024年3月30日的回應
Thank you for your feedback.All the Best,

6/10 一般

Joseph

讚好：整潔度和職員與服務
Overall good stay. Heat did not work well in our room though.
於 2024 年 3 月住了 3 晚
Operations Manager, Phoenix Park Hotel 於 2024年3月30日的回應
Thank you for your feedback.All the Best,

4/10 欠佳

Murat

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
poor Service
於 2024 年 3 月住了 2 晚
Operations Manager, Phoenix Park Hotel 於 2024年3月28日的回應
Thank you for your feedback!

10/10 優異

Charles

讚好：整潔度、職員與服務和住宿狀況
A block from Union Station. Hop on, Hop off bus just across the street. Close walking distance to Capitol and other sites.
於 2024 年 3 月住了 2 晚
Operations Manager, Phoenix Park Hotel 於 2024年3月28日的回應
Thank you for your kind comment and awesome rating!Hope to see you again in the future.