Syracuse Webster Pond Hotels

"The multiple staff I met seem to have good intentions, and the sheets and towels were clean. However, the room badly needed dusting from the HVAC unit to lamps to doors. The refillable shampoo and body wash dispensers were empty. The breakfast was nice overall though the coffee was empty and never refilled. "

"Breakfast was typical, but unlike the other hotels, they had boiled eggs "

"Easy check in, clean, beds were so comfy and sheets had no stains. It was a quiet peaceful stay for our trip on the road. "

"Nice to have a little breakfast included!"

"The staff are lovely and helpful but this was by far the least upkept Hampton inn I have ever stayed at. Sticky floors, poorly presented breakfast, and room was decidedly not clean. Garbage stuffed into the pull out sofa, curtain splattered with dried goo. We stayed four nights and every morning the waffle bar was the same empty bottles of toppings and several items never refilled. "

"AC kept the room cool, everything was nice."

"Kiki checked me in and was very sweet. When I walked in my room, temp was set to 52! The bathroom door couldn’t open up all the way because it hit the sink. Weird! And there were no plugs anywhere! I couldn’t plug in my phone to charge - only in the bathroom. "

"Toilet seat left dirty. Broken shower head (in pieces). "

"Perfect place to stay when visiting my slice! "