「This is the low season during Xmas that we know in Swiss , but lack of
Staff's to serve customer in this hotel, long waiting for checking out for 25 min, no one in Reception..v poor feeling to wasting our time with No response,.. in the Room , no kettle , hot water u need to go down to the Bar, no coffee machine 2 , why , we do not know ?」
「I’d like to give an extra star to the team who prepared an early breakfast just for us, as we had to leave before the usual breakfast time.
Everything about this hotel is pleasant and comfortable. The restaurant offers excellent food and local wines, and we truly enjoyed our stay here. A big thank‑you to the whole team!」