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杜爾霍夫非洲營地 - 豪華露營的評價

2 out of 5
杜爾霍夫非洲營地 - 豪華露營
Bovlei Rd, Wellington, Western Cape

評價

8.4

很好

10 分評分，優異；5 則評價中有 4 則" "
8 分評分，不錯；5 則評價中有 0 則" "
6 分評分，一般；5 則評價中有 0 則" "
4 分評分，欠佳；5 則評價中有 0 則" "
2 分評分，很差；5 則評價中有 1 則" "

8.4/10 

整潔度

7.4/10 

職員與服務

10/10 

設施服務

8.6/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

Christina

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
We absolutely loved our stay. The views are beautiful and the tents are very comfortable for a family of 5. There is a lot of outdoor space for the kids to run around. We plan on returning if we travel back to South Africa.

10/10 優異

Abdul

家人同遊
讚好：整潔度和客房舒適度
Loving Glamping
Love the extra added benefits of the place eg hot tub, braai facilities, good shower, simple kitchenette and good bed linens. The kitchen tops do need some updating, the deck and the deck chairs needs some painting/refurbish.
於 2021 年 10 月住了 2 晚

10/10 優異

Casper

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Something new and exciting
Great experience! Lovely reception, great area
於 2021 年 1 月住了 1 晚

2/10 很差

Alex

家人同遊
不滿：職員與服務
Stay Away!
The accommodation cancelled our booking without telling us after we booked 3 months in advance. We only found out on the day while the guests were half way on their way to the africamps. When I called their head office, the receptionist Faith was just plain rude, not helpful at all, with an attitude like they were doing me a favor by looking into the issue then just never got back to us. Thankfully we were able to find other accommodation somewhere else. This is not the first bad business issue I have had with them. In fact it is now 3 out of 4 bad experiences now. All in all shocking customer service, that doesn’t care about their customers. They are fully booked each weekend so make you feel like they don’t need you anyway. I never want to deal with them again My advice, stay away from this group!
於 2020 年 11 月住了 2 晚
Andrea 於 2020年12月3日的回應
Dear Alex, We are very sorry with regards to the circumstances surrounding the reasons for your bookings to be cancelled. As explained Expedia asked us not to reply to you as their customer care team took responsibility for this and chose to deal with you directly. We take great care in our service and have many happy guests and are sorry that you feel this way. Kind regards, Team AfriCamps

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚