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西斯普林菲爾德紅地毯旅舍的評價

2 out of 5
西斯普林菲爾德紅地毯旅舍
560 Riverdale St, West Springfield, MA

評價

6.8
10 分評分，優異；207 則評價中有 28 則" "
8 分評分，不錯；207 則評價中有 89 則" "
6 分評分，一般；207 則評價中有 44 則" "
4 分評分，欠佳；207 則評價中有 27 則" "
2 分評分，很差；207 則評價中有 19 則" "

7.6/10 

整潔度

7.2/10 

職員與服務

6.4/10 

設施服務

6.8/10 

住宿狀況

評價

2/10 很差

Cassandra

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Did not like it bad experience
於 2020 年 2 月住了 2 晚
raj 於 2020年3月4日的回應
please tell us about what you did not like it ,explain us with your booking no , so we can fix it , without your booking no and your name we don't know nothing , thank you have a nice day .

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 4 晚
raj 於 2020年3月3日的回應
thank you for your time to do positive review , have a nice day.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 2 晚
raj 於 2020年2月10日的回應
thank you for staying with us .

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
Small facility with plenty of parking and enclosed walkways. Quit clean rooms with plenty of hot water.
於 2020 年 1 月住了 3 晚
raj 於 2020年2月10日的回應
thank you for your positive words , see you next time , thank you .

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Room was clean and area was convenient to what I was there for.
於 2020 年 1 月住了 1 晚
raj 於 2020年2月10日的回應
thank you for your positive reviews , thank you .

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務和住宿狀況
I was under the impression that all rooms had a Jacuzzi . Not the case.
於 2019 年 12 月住了 1 晚
raj patel 於 2020年1月6日的回應
no, so sorry we don't have a all rooms had a jacuzzi , thank you , happy new year.

6/10 一般

Stephen

於 2019 年 11 月住了 2 晚

10/10 優異

Don

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well kept, clean, friendly polite check in Very spacious,. A huge innovation to put an enclosure for each room door, well lit and a protection from the weather..well worth the price
於 2019 年 10 月住了 1 晚
raj 於 2019年10月30日的回應
thanks for staying with us , we appreciate your business and feedback , thank you again, have a nice day.

8/10 不錯

Tammy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect location
Hotel was convenient and clean. Great for a quick trip.
於 2019 年 10 月住了 1 晚
raj 於 2019年10月29日的回應
thanks for staying with us, we appreciate your feedback

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2019 年 10 月住了 1 晚
raj 於 2019年10月29日的回應
thanks for staying with us , we appreciate your feedback.

8/10 不錯

真實旅客

於 2019 年 10 月住了 1 晚
raj 於 2019年10月29日的回應
thanks for staying with us , we appreciate your feedback.

6/10 一般

Tyla

讚好：整潔度、職員與服務和客房舒適度
於 2019 年 10 月住了 3 晚
raj 於 2019年10月26日的回應
thank you for your time to review , have a nice day.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 1 晚
RAJ 於 2019年10月22日的回應
THANK YOU FOR YOUR TIME TO DO REVIEW , WE CAN SEE YOU AGAIN WHEN YOU TRAVEL THIS AREA , HAVE A NICE DAY.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Modest older motel with good WiFi and TV offerings. For the price, the room was clean and spacious and met our needs. Although the motel was full, the guests were amazingly quiet.
於 2019 年 10 月住了 1 晚
raj 於 2019年10月21日的回應
good morning , thank you for your positive review , i pass my hose keeping staff , they will be so happy to hear that , have a nice day and see you back here .

8/10 不錯

Maryann

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Although the room was the bare basics, it was clean and comfortable - which is the most important aspects! Manager was courteous and accommodating.
於 2019 年 10 月住了 1 晚
raj 於 2019年10月21日的回應
thank you very much for your positive reviews , i pass my hose keepers , they are so happy to hear that , and we see you again , have a nice day.

10/10 優異

steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Value
Front desk was extremely friendly and helpful. Excellent all around and great value.
於 2019 年 10 月住了 1 晚
raj 於 2019年10月17日的回應
thank you for your positive fed back , once you travel this area we can see you again , have a safe travel.

4/10 欠佳

Benjamin

不滿：職員與服務和住宿狀況
於 2019 年 10 月住了 1 晚
raj 於 2019年10月16日的回應
sorry , you not happy but you did not explain whats wrong , so we can fix right , have a nice day .

4/10 欠佳

Julio (01119)

不滿：設施服務
It portrayed a room with jacuzzi on the picture. You then get a regular room for 95. Why use the picture with jacuzzi if its not the price.
於 2019 年 10 月住了 1 晚
raj 於 2019年10月15日的回應
you can see pitcher all kind of room with jacuzzi pitcher , when you book the room you have choice with different price, what you want !!!

4/10 欠佳

真實旅客

家人同遊
不滿：職員與服務和設施服務
The lady when we checked in was nice but not helpful with checking in and didn't even let us know where to go for our room. Just seemed like she could have been a little more pleasant when checking in.
於 2019 年 10 月住了 1 晚
raj 於 2019年10月13日的回應
i am so sorry about it , lady she is new we try for weekend , i informed her and tell her how to treat our guest , sorry again and i want to give us one chance here to stay with us , have a safe travel .

8/10 不錯

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value!
Clean, comfortable, well-priced accommodations.
於 2019 年 9 月住了 1 晚
raj 於 2019年9月23日的回應
thank you foe your time for review , have a safe travel .

6/10 一般

Stephen

讚好：職員與服務
於 2019 年 9 月住了 1 晚
raj 於 2019年9月16日的回應
thank you for your time for review , have a nice week .

6/10 一般

真實旅客

讚好：設施服務和住宿狀況
於 2019 年 9 月住了 1 晚
raj 於 2019年9月10日的回應
thank you your time for review , you have a nice day .

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和客房舒適度
OK for a cheaper room
Location and grounds looked so-so but the room was in good shape and comfortable. Decent value for a room on the cheaper side.
於 2019 年 7 月住了 1 晚
raj 於 2019年9月9日的回應
thank you for your review , have a safe travel .

8/10 不錯

Francisco

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
More for Less
Great location!!! Food and stores newarby, very close to the highway.
於 2019 年 8 月住了 1 晚
RAJ 於 2019年8月28日的回應
THANK YOU FOR YOUR TIME TO DO REVEW , HAVE A SAFE TRAVEL .

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 8 月住了 1 晚
raj 於 2019年8月27日的回應
thank you for time to do review , have a nice day.

6/10 一般

Chantal

讚好：整潔度、職員與服務和客房舒適度
A savoir
Wifi indisponible et piscine fermée et on était en août. Nous étions en moto alors on avait besoin du wifi pour préparer ordre itinéraire du lendemain et un petit tour dans la piscine aurait été bienvenu. Aussi le déjeuner était bagel et fromage et café à prendre dans la chambre
於 2019 年 8 月住了 1 晚
raj 於 2019年8月17日的回應
sorry for wifi , its broke from provider , but we inform every guest when they check inn , if they want canceled reservation here , here for internet , thank you for your time to do review , have a safe travel .

6/10 一般

真實旅客

家人同遊
不滿：設施服務
Location was good, by all other hotels and restaurants. With what the motel puts out in the morning to eat they should not be able to say they offer breakfast. The pool doesnt look like its ever going to open again.
於 2019 年 8 月住了 1 晚
raj 於 2019年8月16日的回應
thank you for your time for review , if you book on line you can see complementary breakfast , and we have sign in office for breakfast time . sorry we have pool broke this year , next year pool open and its we build new one and bigger .

8/10 不錯

Monique

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
raj 於 2019年8月12日的回應
thank you for staying with us and good reviews , have a safe travel .

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
不滿：設施服務
於 2019 年 7 月住了 1 晚
raj 於 2019年7月30日的回應
thank you for your time to do reviews, have a nice day .

8/10 不錯

真實旅客

家人同遊, 親子同遊, 多人同遊
讚好：整潔度和職員與服務
不滿：設施服務
THE ROOMS ARE CLEAN! It is obvious the staff put time into the care of the rooms-it was very clean! The pool was out of order and it was the biggest factor for us during a Massachusettes heat wave. I would return here if in need of a clean place to sleep on a thick, comfy bed for sure!
於 2019 年 7 月住了 1 晚
raj 於 2019年7月26日的回應
thank you for your positive review , sorry about pool but sure we open next year , thank you again .

8/10 不錯

Kimberly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Was good except very little coffee and no decaf
於 2019 年 7 月住了 1 晚
raj 於 2019年7月16日的回應
thank you for your positive feedback , sorry for we out decaf coffee , have a nice day.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 7 月住了 1 晚
raj 於 2019年7月16日的回應
thank you for staying with us and positive feedback , see you next time when you travel this area , have a nice day.

10/10 優異

真實旅客

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
very clean & wonderful staff - easy access to all amenities
於 2019 年 6 月住了 2 晚
raj 於 2019年7月3日的回應
thank you very much for review and staying with our hotel , you have a happy travels and happy 4th .

2/10 很差

Lori

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Awful
The attendant wasn't that helpful and the room was small and the pool was closed i wouldn't stay there again
於 2019 年 6 月住了 1 晚
raj 於 2019年6月25日的回應
thank you for staying with us , Sorry we close pool this year , we can see you again , have a nice day.

2/10 很差

真實旅客

於 2019 年 6 月住了 1 晚
raj 於 2019年6月12日的回應
good morning sir , i am so sorry to hear you not happy , please if you contact me at office and let me know what wrong so i can fix it , give us one more chance to stay here , thank you have a safe travel and nice day.

10/10 優異

真實旅客

於 2019 年 6 月住了 2 晚
raj 於 2019年6月15日的回應
thank you for stay with our hotel and positive review, have a nice weekend .

4/10 欠佳

真實旅客

於 2019 年 6 月住了 1 晚
raj 於 2019年6月10日的回應
sorry to hear that you not happy , please provide me whats wrong , so we can fix it , i am sorry again , thank you have a safe travel and give us one more chance to stay again when you travel this area , have a nice day .

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 5 月住了 3 晚
raj 於 2019年5月26日的回應
thank you for your positive review , we see you again , have a safe travel .

8/10 不錯

Amanda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
raj 於 2019年5月20日的回應
thank you very much , see you next time , have a safe travel .

6/10 一般

真實旅客

讚好：整潔度和職員與服務
Clean Room , Friendly check in...
We were there for a quick overnight for a graduation. The room was clean but hallways smelled of smoke despite being no smoking signs all over. The woman at check in was friendly and helpful. Our AC unit did not seem to be working so the room was very stuffy and warm.
於 2019 年 5 月住了 1 晚
raj 於 2019年5月14日的回應
good morning , i am sorry about smoking smell in hallways , we try our best to smoke outside parking lot far from building , we have sign every were but some time people don't follow sign . air condition i put it new one , thank you for staying with us , have a safe travel.

8/10 不錯

Ann

讚好：整潔度和住宿狀況
不滿：職員與服務
Good for the price
It was better than I thought it would be for the price. The only thing I didn't like was the beds were pretty hard.
於 2019 年 5 月住了 2 晚
raj 於 2019年5月14日的回應
good morning , sorry about you didn't like beds and you fill hard , this is our franchise recommended. have a safe travel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Competition
Quiet Clean room good price
於 2019 年 5 月住了 1 晚
raj 於 2019年5月7日的回應
thank you for staying our hotel , have a safe travel .

8/10 不錯

真實旅客

讚好：職員與服務
Room was nice and big and owners are great. We couldn't get extra pillows because they were tapped out and every hallway smelled of cigarette and marijuana smoke even in the non smoking sections. Would stay again but sans children.
於 2019 年 5 月住了 1 晚
raj 於 2019年5月7日的回應
thank you for your positive reviews , other side problem in lobby smoke smell , we try our best to control , this state smoke marijuana legal , we have some rooms smoking section . still once cold weather lobby window closed its smell in lobby not in rooms , sorry again now weather is good we open all lobby window its make lots different , have a nice day and try our best to resolute problems .

10/10 優異

Norine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
raj patel 於 2019年4月20日的回應
thank you norine , we can see you on july like every year you and your family stay here , you all are great people , thank you again for choosing our hotel .

6/10 一般

真實旅客

不滿：職員與服務
於 2019 年 3 月住了 1 晚
raj patel 於 2019年4月20日的回應
thank you for staying with us , have a safe travel.

6/10 一般

真實旅客

於 2019 年 3 月住了 1 晚
raj patel 於 2019年4月20日的回應
thank you for staying with us , have a safe travel.

8/10 不錯

真實旅客

讚好：客房舒適度
Great for a quick overnight
This is an inexpensive hotel, and you should not go thinking it is the downtown Hyatt. But it was clean, and the staff were polite and helpful.
於 2019 年 3 月住了 1 晚
raj patel 於 2019年4月20日的回應
thank you for kind of words for us , we can see you again , have a safe travel.

8/10 不錯

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good comfortable place to stay. Close to restaurants and the Big E center.
於 2019 年 1 月住了 2 晚

10/10 優異

Bob

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bob's stay.
Very pleased with my room. It was clean and the bed was comfy.
於 2019 年 1 月住了 1 晚

8/10 不錯

Wayne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Simple & comfortable
Very comfortable plain jane motel that was clean had pleny of good pressure hot water, and easy access at very good price
於 2019 年 1 月住了 2 晚
raj patel 於 2019年1月26日的回應
good morning sir , thank you for your positive review , have a nice day .