「Sadly the worst Best Western Plus we've ever encountered. Room 321 was so dirty required us to deep clean, ripped drapes, chipping paint, AC was filthy, stained carpets and broken tiles throughout hotel. Indoor pool dirty & hot tub was smelly & filthy, live bugs crawling everywhere, chipping paint, rust and desperately in need of maintenance. Breakfast was difficult because they were out of so much & yogurt machine was broken, but no yogurt cups provided. No fresh fruit or anything healthy....
「Excellent stay! We arrived later than anticipated, 4am, we were driving from Denver, and upon going to check in, there was a slight issue because of a night audit. Brandon at the front desk was amazing, he worked with us for about 30 minutes to figure out the best way to get us into our rooms so we could go to sleep. He was patient, kind, and attentive throughout the process, there was another staff involved in helping us, but I didn't catch her name, she also deserves kudos. Our stay after...
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