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"staff was unfriendly and not helpful"

"We really enjoyed our stay at the HU. Very clean, comfy beds, staff was really friendly and welcoming. They also gave us suggestions on places we might like to eat. We loved the location of the HU. It was very close to a lot of restaurants and things to do. We would definitely stay there again."

"Good"

"I always enjoy my stay here every time im in memphis. "

"Property for drug sales and prostitution an not the even the good kind lol... If you coming in town and need meth and crack then yea this the place for you so serious.... Place felt itchy just going in there.... other than that stay there if you don't give a care"

"This hotel is more like a resort!! Everything was amazing and I will stay here every time I go to Memphis from now on!! Rooms are not only clean, but they are GORGEOUS!! Friendly staff, great food, and all around enjoyable experience. 10 out of 10!!"

"Parking was good, and checkin was good and quick. I asked the young man with the white hair at the front desk if there were safes available, and he said they didn't have any at that location. So, I had to take my valuables with me whenever I left. The next morning I saw a sign in the breakfast area indicating there were safes available; just ask. 😡 Also, there was not a closet in our room. These two incidents were VERY disappointing. "

"It felt like a mini hotel straight from Las Vegas. The rooms were very nice and very high end. The hotel was very well kept and food was top notch! A gem in Memphis for sure. Even if you aren’t a die hard Elvis fan, it’s just a nice hotel!"

"The hotel is dated no doubt. The website pictures are AI, and doesn’t show the real wear and tear of an older hotel. The furniture and carpet needs updating and the walls and ceiling shows water and rust damage. This is not what I consider a $300/night hotel with a $35/night valet parking lot. I expected it to look more modern."