“We arrived in town for a sporting event. We was running behind. At 8:30 pm we get a call about us still hadn’t checked in yet. While the staff member was nice I just thought it was odd to call and check. Told her we would be about 10pm. We arrive at the property a little before. We wait 15 mins till someone finally showed up. They while checking in we was hit with a $100 damage deposit. Was not informed by hotel or Expedia before hand. Very disappointed in both this was not stated. Have stayed……
“We arrived in town for a sporting event. We was running behind. At 8:30 pm we get a call about us still hadn’t checked in yet. While the staff member was nice I just thought it was odd to call and check. Told her we would be about 10pm. We arrive at the property a little before. We wait 15 mins till someone finally showed up. They while checking in we was hit with a $100 damage deposit. Was not informed by hotel or Expedia before hand. Very disappointed in both this was not stated. Have stayed……