大堂

貝斯特韋斯特火山口湖高速公路白城/梅德福酒店的評價

2.5 out of 5

評價

8.0

很好

10 分評分,優異;1005 則評價中有 440 則" "
8 分評分,不錯;1005 則評價中有 310 則" "
6 分評分,一般;1005 則評價中有 125 則" "
4 分評分,欠佳;1005 則評價中有 66 則" "
2 分評分,很差;1005 則評價中有 64 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

SOPHIE

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2022年12月26日的回應
Thank you, Sophie, for taking a moment to rate your visit to our property in White City. We look forward to sharing a 10-star stay with you in the New Year!

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
不錯
辦入住手續時的女員工懶洋洋,詢問WiFi啥都不知。房間寬敞,早餐算豐盛
於 2017 年 7 月住了 1 晚

10/10 優異

Yejin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk and the breakfast service people are all very professional and very nice.
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月23日的回應
Yejin, Thank you for the excellent rating for our Best Western Crater Lake Highway White City/Medford. We will share your wonderful comments with the breakfast attendants and front desk team. We hope you will return to stay with us again.

8/10 不錯

Shannon

多人同遊
讚好:整潔度和職員與服務
All was fine!
於 2024 年 5 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年5月23日的回應
Shannon, Thank you for sharing a wonderful rating for our hotel in White City. We look forward to hosting another great experience for you soon.

10/10 優異

Treven (Modesto)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfy beds. Great complimentary breakfast in the morning.
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月22日的回應
We are glad you enjoyed a lovely stay at the Best Western Crater Lake Highway, White City/Medford, Treven. Our team will be delighted to know you liked the cozy beds and delicious breakfast we offer visitors. We hope you will return and have another great experience with us.

8/10 不錯

Stefanie

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Zimmer groß und sauber, Betten waren uns zu weich. Vor dem Hotel ist gerade eine Baustelle, daher früh morgens schon Lärm. Frühstück war gut und ausreichend.
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月20日的回應
Stefanie, We are glad you enjoyed a pleasant stay at our hotel. I am sorry about the construction happening nearby. We hope you will return to stay with us again when the work is finished. We would love to provide you with a more restful visit.

10/10 優異

Wallie

讚好:整潔度和設施服務
Clean and easy check in
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月17日的回應
Wallie, We are delighted you enjoyed a quick and easy check-in at our Best Western Crater Lake Highway White City/Medford location. Thank you for the excellent rating and review.

10/10 優異

sung tae

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and nice
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月14日的回應
Thank you, Sung Tae, for the excellent rating. We are thrilled you enjoyed your stay at the Best Western Crater Lake Highway-White City and hope you will join us again soon.

10/10 優異

Ellena

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property for the price. I was flying out early and it was an easy ride to airport. The staff was friendly and the property was clean. 😄
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月14日的回應
We are delighted you liked the convenient location of our hotel, Eilena! Thank you for an awesome rating and review. We hope your flight was pleasant and you will return when you need a comfortable place to stay before your next journey.

10/10 優異

Sara

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月12日的回應
Thank you, Sara, for sharing an excellent rating. We are glad your stay was lovely and hope you will return to visit the friendly staff of the Best Western Crater Lake Highway White City/Medford again soon.

6/10 一般

Judith

伴侶同遊
不滿:整潔度、職員與服務和設施服務
We stayed at the hotel for 3 nights. In that time, the room was not cleaned, no fresh towels, no coffee for the machine in the room. We went to the desk to inquire about that and were told that the policy is to not clean at all unless you stay more than 3 nights. Only they forgot to TELL us that we had to request things we wanted from the desk. And too bad if you throw a takeout food container or diaper in your wastebasket... And since there are no good places to hang up a used towel, I am not sure how THAT is supposed to work. If you are going to have a policy like this, let guests know and make the amenities we need readily available. Also, give us a place to dump our trash. And how about charging less??? Allegedly this makes the hotel "greener", but the truth is that it lets them have fewer staff and save money. Also, there is heavy construction going on right next door to the hotel (like 10 feet away). The heavy machines start moving earth at 7 am, and as they back up, they go "beep! beep! beep!" Heaven help anyone who had a late night or is hung over.
於 2024 年 5 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年5月9日的回應
Judith, Thank you for your feedback. We are sorry for not making the cleaning policy clearer at check-in. We wait to be invited to serve rooms so guests do not have to worry about another person in their room. We automatically service rooms after the third day of stay. Your insight in providing additional amenities in the room and convenient refuse disposal protocols is helpful. Please accept our apologies for the construction. We asked the crew if they could delay their start time but have not received a reply from the foreman.We hope you will allow us another opportunity to deliver a better experience.

8/10 不錯

jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice staff. Reasonable breakfast. Beds can use updating.
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月8日的回應
Thank you, Jennifer, for your positive review. We will have our team check the bed in your room for replacement, and we hope you will enjoy another great stay at our location soon.

10/10 優異

Raquel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年5月8日的回應
Thank you for the perfect score, Raquel! We are delighted you enjoyed an awesome experience at the Best Western Crater Lake Highway White City/Medford. We hope you will return to be our guest again.

10/10 優異

Casey

親子同遊
The staff was great
於 2024 年 5 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月7日的回應
Casey, We are glad you enjoyed the wonderful service of our staff at the Best Western Crater Lake Highway White City/Medford. We are grateful for your review and excellent rating. Please join us again for another great stay soon.

10/10 優異

Gregory

於 2024 年 4 月住了 4 晚
Cyndy-Guest Experience Representative 於 2024年5月19日的回應
Gregory, Thank you for the excellent rating you posted for your recent stay at the Best Western Crater Lake Highway White City/Medford. We hope you will return for another great stay.

10/10 優異

Joseph

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My wife and I love staying at this hotel its super convenient, it's family friendly and pet friendly. We saw many puppers while we stayed there it was nice to see. I love the breakfast options since we have two picky eaters. We will always stay at this hotel when we travel to Oregon.
於 2024 年 4 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年4月29日的回應
Joseph, Thank you for the wonderful review. We are pleased to welcome pets to our family-friendly hotel. It has been a joy to welcome you during your travels to Oregon. I hope you will continue to trust the Best Western Crater Lake Highway White City/Medford to provide many more wonderful experiences for your family.

10/10 優異

Travis

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thanks Britney we had a great stay.
於 2024 年 4 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年4月23日的回應
Travis, We are glad Brittany provided you and your family with excellent service. We hope you will return to enjoy another great visit at the Best Western Crater Lake Highway White City/Medford.

6/10 一般

Meggan

於 2024 年 4 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年5月11日的回應
Meggan, We apologize that your recent stay at our hotel did not go as planned. We hope you will allow us another opportunity to please you.

10/10 優異

Robert

讚好:整潔度
於 2024 年 4 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年4月12日的回應
Thank you for the excellent rating, Robert! We are very glad your stay at the Best Western Crater Lake Highway White City/Medford was all you had hoped it to be. We hope to welcome you again soon.

6/10 一般

Nathaniel

家人同遊, 商務旅客
不滿:住宿狀況
Hott tub jets were broken, our shower took about 10 mins to warm up and had almost no pressure. Besides that was a normal stay nothing special.
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年4月2日的回應
Nathaniel, We are eager to provide the best experience possible at our hotel and will immediately look into the issues you mentioned in your review. Please allow our team to welcome you to the great experience you deserve at our location in Medford.

6/10 一般

Jackie

讚好:職員與服務
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月28日的回應
Jackie, We would love to have another opportunity to make your stay at our hotel in White City more comfortable. Please let us know what we can do differently to make another visit more enjoyable for you.

10/10 優異

Yesenia

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property the indoor heated pool Was a plus with the kids. The staff was very friendly and helpful
於 2024 年 3 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月26日的回應
Yesenia, We are delighted your family liked our heated indoor pool and hot tub. Thank you for the excellent rating and review. We hope the Best Western Crater Lake Highway White City/Medford will have the opportunity to welcome you again.

10/10 優異

Aprillyn

於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年4月13日的回應
Your excellent rating made our staff's day, Aprilyn! We are delighted you enjoyed your recent stay at the Best Western Crater Lake Highway White City/Medford, and we hope to welcome you again soon.

10/10 優異

Brigitte

伴侶同遊, 商務旅客
Nice and clean great breakfast
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月21日的回應
Brigitte, We are delighted you enjoyed the great amenities at the Best Western Crater Lake Highway White City/Medford. Our main goal is to provide a clean, comfortable space for our guests, and we hope you will return to enjoy another lovely stay with us.

10/10 優異

Eller

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年3月18日的回應
Eller, Thank you for sharing an outstanding rating with others. We hope you will return soon to enjoy another great experience at the Best Western Crater Lake Highway White City/Medford.

10/10 優異

Diaja

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service. Clean rooms
於 2024 年 2 月住了 2 晚
Cyndy-Guest Experience Representative 於 2024年3月15日的回應
Diaja, Thank you for the wonderful review! It was lovely to know you enjoyed the capable and friendly customer service we provide to our guests. We hope the Best Western Crater Lake Highway White City/Medford will be your choice again when you are in the area.

2/10 很差

Christopher

讚好:整潔度和職員與服務
不滿:住宿狀況
Was not able to check in due to power outage
於 2024 年 2 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年2月26日的回應
We are sorry you could not stay with us during the area-wide power outage, Christopher. We hope you will return to enjoy a visit to our hotel in the future.

10/10 優異

Hannah

於 2024 年 2 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年2月22日的回應
Hannah, Thank you for sharing your 10-star experience at the Best Western Crater Lake Highway White City/Medford with fellow travelers. It was a joy for our team to host a wonderful visit for you.

10/10 優異

Ronald

讚好:整潔度、職員與服務和住宿狀況
it was convenient for me , between Medford and eagle pointe.
於 2024 年 2 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年2月19日的回應
Ronald, We are delighted the Best Western Crater Lake Highway White City/Medford location was convenient for your travel plans. We hope you will return to enjoy your hospitality again soon.

10/10 優異

Michelle

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年2月14日的回應
Michelle, Thank you for the ten-star rating. We are glad you enjoyed your stay at the Best Western Crater Lake Highway White City/Medford and hope you return for more visits.

8/10 不錯

Diane

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shower filled up, drain needed cleaned
於 2024 年 1 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年1月29日的回應
Diane, Thank you for your feedback. We will instruct our maintenance staff to ensure the drain is cleared immediately. We apologize for the oversight and would love to host a worry-free visit for you in the future.

10/10 優異

Shawna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 1 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年1月28日的回應
Shawna, Thank you for the excellent rating and kind comment for the Best Western Crater Lake Highway White City/Medford. It was a pleasure for our team to host your stay, and we hope you will enjoy another visit soon.

10/10 優異

Nicole

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Cyndy-Guest Experience Representative 於 2024年1月10日的回應
We loved the 10-star rating you shared for the Best Western Crater Lake Highway White City/Medford, Nicole. We hope you will be our guest again soon.

10/10 優異

Dawson

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We will be back affordable and clean I love that I can bring my dogs
於 2023 年 12 月住了 3 晚
Cyndy-Guest Experience Representative 於 2024年1月10日的回應
Dawson, We would love to host another wonderful stay at the Best Western Crater Lake Highway Medford White City. We are also happy you brought your furry friends to join you. Thank you for a wonderful review.

10/10 優異

Valerie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Always somebody around that would help me.
於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年12月28日的回應
We are glad you enjoyed the excellent service of our friendly staff, Valerie. Thank you for an outstanding rating and review. We hope you will join us again when you are on another journey.

8/10 不錯

Mary-Catherine

讚好:整潔度、職員與服務和住宿狀況
The stay served its purpose. Friendly staff and easy check in. Could have done without housekeeping ignoring the do not disturb sign and walking in on me changing, but other than that is was fine.
於 2023 年 12 月住了 2 晚
Cyndy-Guest Experience Representative 於 2023年12月27日的回應
We apologize profusely for our housekeeping team interrupting you during your ablutions, Mary-Catherine. We will ensure they are knocking before entering a room even though they think it is uninhabited. We hope you will return to enjoy a worry-free visit to our hotel again.

10/10 優異

vikas

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年12月26日的回應
Thank you for the excellent rating, Vikas. We are glad you enjoyed visiting our Best Western Crater Lake Highway White City/Medford location over the Christmas holiday break. We look forward to sharing our hospitality with you again in the New Year.

10/10 優異

Jack

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Cyndy-Guest Experience Representative 於 2023年12月19日的回應
Thank you, Jack, for the excellent rating you submitted for the Best Western Crater Lake Highway White City/Medford. We are always pleased to learn guests are happy with our service and accommodations. We look forward to seeing you again.

8/10 不錯

Mendy

讚好:整潔度和職員與服務
於 2023 年 11 月住了 3 晚
Cyndy-Guest Experience Representative 於 2023年12月13日的回應
Thank you for the great rating, Mendy. We are glad you enjoyed visiting our hotel in White City and hope you will be our guest again at the Best Western.

10/10 優異

Jack

於 2023 年 11 月住了 2 晚
Cyndy-Guest Experience Representative 於 2023年12月15日的回應
Jack, We are glad you had an outstanding experience at the Best Western Crater Lake Highway White City/Medford. We thank you for sharing an excellent rating for our service and accommodations. We look forward to seeing you again.

8/10 不錯

Victoria

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年11月15日的回應
Thank you for the awesome rating, Victoria. We hope you will allow us to provide a 10-star stay for you. Our goal is to deliver the best possible experience for our guests.

6/10 一般

Natalie

讚好:整潔度
於 2023 年 11 月住了 3 晚
Cyndy-Guest Experience Representative 於 2023年11月14日的回應
Thank you for submitting a rating for our hotel, Natalie. We hope you will reach out to our team and share your experience in further detail so we can improve our services to you and other guests. Our team wants to provide the best experience available to all visitors.

10/10 優異

CHRISTINE NICHOLS. RUBEN

讚好:整潔度、職員與服務和住宿狀況
X
於 2023 年 11 月住了 2 晚
Cyndy-Guest Experience Representative 於 2023年11月12日的回應
Christine, Thank you for the wonderful rating! It was a joy for our staff to make you feel at home at the Best Western Crater Lake Highway White City/Medford. We are delighted you enjoyed the comfortable, spacious rooms and delicious breakfast service. Please join us again for another great experience soon.

8/10 不錯

Steven

讚好:整潔度、職員與服務和住宿狀況
The towels could use an upgrade. Otherwise, our stay was good.
於 2023 年 11 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年11月10日的回應
Steven, We are always grateful for guest feedback. We will have inferior linens removed from service and purchase additional towels as needed. Thank you for your great rating, and we hope you will be our guest again.

10/10 優異

DAVID

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
AAA+
Very clean and family friendly. I was suprised how safe if felt there. I guess I need to get off the I-5 corridor more often.
於 2023 年 11 月住了 2 晚
Cyndy-Guest Experience Representative 於 2023年11月7日的回應
Thank you, David, for the great rating! We are delighted you enjoyed your stay at the Best Western Crater Lake Highway White City/Medford. While we are off the beaten path, our hotel guests enjoy a more peaceful experience. We hope you will return to visit soon.

4/10 欠佳

David

商務旅客
不滿:整潔度和住宿狀況
Cleanliness
The rooms weren’t the cleanest. There was dried up blood on the sheets. The other room had a splash of poop on the side if the toilet. Hair was in the shower.
於 2023 年 11 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年11月4日的回應
Thank you, David, for sharing your feedback with us. We will make sure our rooms are given another inspection before they are released to service. Our laundry team removed any stained linens from service, but we missed some items. They will be looking for any others that should also be removed. We hope you will allow our team to welcome you again for a better experience.

8/10 不錯

michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年10月29日的回應
Thank you, Michael, for your rating. We were delighted you enjoyed a comfortable experience at our conveniently located hotel in Medford/White City. We look forward to seeing you again.

10/10 優異

Jeffery

讚好:整潔度、職員與服務和住宿狀況
It was a nice stay
於 2023 年 10 月住了 2 晚
Cyndy-Guest Experience Representative 於 2023年10月27日的回應
Jeffery, We appreciate your kind comment and excellent rating! Thank you for staying at the Best Western White City Medford on the Crater Lake Highway. We hope you will let us welcome you for another visit soon.

10/10 優異

Moonhwan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Cyndy-Guest Experience Representative 於 2023年10月27日的回應
Thank you, Moonhwan, for sharing a 10-star rating with other Best Western Crater Lake Highway White City/Medford visitors. We are delighted you enjoyed a wonderful stay and hope to host you again soon.

8/10 不錯

Stacey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean room. Breakfast was served every morning till 9 even on weekends. We missed all 3 days of our stay we made it down one morning by 8:50 and it was picked over.
於 2023 年 10 月住了 3 晚
Cyndy-Guest Experience Representative 於 2023年10月25日的回應
Thank you for your review, Stacey. We are pleased to provide breakfast for several hours in the morning, and we are sorry our meal times did not fit your schedule. At any time, we are glad to ready additional menu items if requested and hope you will return to enjoy our breakfast and other great amenities in the future.