White Hall hotels from HK$478

"Best place to stay"

"Place is a dump. Not safe and at all. I guess u get what u pay for."

"Clean room. Great staff."

"Clean and staff was nice. "

"yes"

"Clean rooms and nice staff "

"This hotel is basically fine. The mattresses are not new, but that's not unusual. Mattresses cannot always be new. The nearby parking garage is not as convenient as an on-site parking lot, but this is in the middle of a city, not the suburbs. What really elevated this experience for me was the quality of the staff at the front desk. I'm a technologically challenged Boomer. I needed someone at the desk to show me how to get to a destination across town. Jayda at the desk was dealing with a line of people waiting to check in. The situation had to be stressful, but she calmly used GPS on her own phone to show me how to get where I was going. That's old-school customer service."

"This property reeks of cigarette smoke. We have allergies. I called Expedia to see what to do. Expedia called the hotel. Then the front desk called me to yell at me about going behind their back. I was like what are you going to do? Offer me an air freshener. Cool, more irritation of my nose. After telling me I could leave and that they would approve a refund, management then turned around and denied the refund to Expedia. Disgusting."

"Staff was lovely and the room was large but the rugs and couch were stained and felt a bit dirty! With improvement there the stay would have been excellent."