Warsaw Wilanów Palace Hotels

"Very clean and updated rooms. Great and friendly customer service"

"Easy check in, clean room and good access to the airport"

"Very good value for a really spacious junior suite - the bathroom was huge! Opposite (going one way) was a convenient bus to Old Town and a tram to Central going the other way. 15 mins to either. Get the Jakdojade app for day passes as they are not sold on the bus ticket machine onboard. We had executive suite lounge access and the evening hot food was very nice, alongside the free alcoholic drinks. Daytime snacks, on the other hand, were limited to some cookies. The pool / steam / sauna was a welcome end to our day (December) - very clean and spacious. Being a 5 star hotel, some interactions with junior staff were varied in them responding to our requests. Sometimes more experienced staff would step in to rectify and provide the service befitting their star rating. Nothing overly taxing but we would have preferred to hear ‘yes, I can take care of that for you’ than put the onus back on us (considering there were 3 staff gathered around the concierge not really doing anything). The wifi can be a bit hit and miss. Overall, we recommend this hotel for the price for its spacious room, executive lounge access and the pool / spa. Paying a little more for the room meant all of these things were included. While a little further out from the main areas, the transport was incredibly easy to use and allowed us to see more than just the tourist spots."

"It was usual and good."

"The apartment was very compact and comfortable. Clean and had all kitchen requirements like fridge, microwave hob, kettle and kitchen utensils, we were very happy with the place. Hot water and a bath was so great after a hard day walking around warsaw. Bottles of water were a very welcome addition on our first day."

"Pyszne sniadanie"

"Yes"

"Room condition good enough to staying Breakfast menu also very good but little bit crowded."

"We had a very disappointing experience with this property. Upon arrival, we could not get in touch with the owner and were unable to check in. Despite contacting them multiple times, we received no response. We had no choice but to find alternative accommodation at the last minute. Even though we paid in advance, our money was not returned. This is completely unacceptable and I do not recommend booking this place."