Basingstoke Willis Museum Hotels

"Lovely hotel. Friendly staff. Very comfy giant bed! Signage in the car park is a bit confusing as it says to pay via the app, no mention of the guest registration system in the foyer. "

"A phone in the room would have helped"

"We arrived and to say the staff went above was an understatement,,, the hotel is clean, everything is accessible… I would highly recommend…. Thank you from me and the boys… "

"Staff first class. "

"Great stop over. Friendly and helpful reception staff. Nice room, comfortable bed and quality linen. Quiet "

"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing. "

"The staff were friendly and helpful .The air con was not working in my room so it was cold i did get given a plug in radiator which helped slightly but it was still cold, not the best when its cold outside!"

"Easy parking,great food,lovely grounds."

"Only stayed in room, was nice"