"Beautiful foyers into hotel and grand staircase. Does look shabby in places but is an old building. Friendly welcome- we checked in late in the evening due to delayed trains but we received a warm welcome. Room was very hot couldn't open windows but luckily had a fan (which helped to cool the room ..."

"We chose to stay in an executive room. The room was clean although I was advised that the accessible room option which I would have preferred wasn't as nice. We found the bathroom a bit claustrophobic and not suitable for my needs. The staff were friendly and helpful. However when we checked in we ..."

"Very comfortable stay."

"Room was very clean. Facilities for a disabled person were great. Inconvenient to ask staff to enter and exit via side door. Staff were not organised with fire evacuation plan form."

"Excellent"

"The rooms are a bit dated, and rough around the edges, but comfortable and clean. Good valie. The staff were very helpful and friendly. The location is good, just a short walk to the city. Car park was expensive, and cheaper options available, if more organised than me. Overall a lovely stay and ..."