St. Augustine Ximenez-Fatio House Museum Hotels

"The photos that we saw online were very deceiving. It looked much nicer online than it actually is. It is very old, the bedrooms were not as nice as they appeared. Nothing was mentioned about the train tracks behind the hotel. Trains running through in the morning. It wasn't in the best area. Would not stay there again."

"The first room we were sent to had mold growing on the ceiling. The front desk moved us to another room without any argument. The second room that we went to and stayed in was not clean at all and had a horrible smell to it. We were unable to relocate to another hotel so we dealt with it but I do not recommend anybody stay at this hotel. There were bugs in the room, the floor was absolutely filthy, the furniture was covered in rust, and the air conditioner was full of mold on the inside. The people walking around the property on the outside made me feel very concerned for my child that was with me. This is not a nice place to be."

"Great location. Room was very clean and large. Staff Sheri was so nice and upgraded our room without me even asking. I will definitely stay here again. "

"This was a strange hotel experience. The staff was not at all welcoming or hospitable. When we arrived we were clearly struggling with a luggage cart with a broke wheel and nobody offered to help us. When checking in, many details were left out, like putting our key in the power bank in the room so we could use all the lights and outlets. The sink was filthy and had no hot water. The toilet seat would fall off when you sit down. There aren’t any closets or drawers to store your clothes. We didn’t have the breakfast as it was the most depressing spread I’ve ever seen. Huge parking lot but hotel guests pay $22/day to park. So much construction on neighboring properties it was far from relaxing to be by the pool. The hotel is 6 months old yet many repairs being done to the elevator and floor tiles. Never enough towels in the gym. I will definitely not return. Do better Marriott. "

"The stay was very nice and the room was clean and very spacious. Breakfast was simple. Parking fee however using valet or not was expensive per night when there was plenty of room."

"The breakfast was wonderful and the staff was wonderful."

"Great location and cool, historic feel to property."

"the rooms were clean and pleasant. Rooms were in need of a little updating but overall it was a nice place to stay"

"We always choose this property because of the overall experience "