Cabo San Lucas Zen-Mar Mask Gallery Hotels

"Room was clean. Drinks were watered down. We were inconveniently locked out of our room after returning from an excursion. Removed our WiFi connection. Asked for room to be cleaned, they didn’t but someone came in and dropped off champagne and chocolate covered strawberries that we didn’t ask for and also removed two of my personal items. The staff did not communicate well between themselves once shifts changed. Highly disappointed from my previous stays at Riu. "

"Positives: location!! Close walking distance to everything. Clean room , Pool waterwas nice temp Negatives: super hard bed. We had to take the thin mattress off of the couch and put it on the bed to get a little cushion. Water temp was hard to regulate in shower and water pressure wasn’t very good. Pool was nice but needed updated with adding steps down to pool. Not a very kid friendly pool. There needs to be someone there to monitor chairs. People would put towels on chairs by 7:30 am and not get in the chairs until close to 1 pm - leaving others with nowhere to sit. "

"Convenient location, clean great staff"

"Clean good service"

"Great stay "

"Great facility and restaurants. "

"Todo muy bien pero las habitaciones no son tan prácticas. En general es tranquilo aunque se escuchan muchos ruidos de afuera. Ubicacion conveniente "

"Our room was older but very well maintained and serviced daily. The staff were incredibly helpful and we were not bothered by time share conversations beyond the initial questions regarding our interest. There dining options were excellent and we enjoyed every meal we had at the restaurants on site. The coffee shop is a really fun option! We love being able to swim in the ocean so that is the only downside to this property as it's located at a non-swim able beach area however it is across from the marina so you get all the upside of a beach front property in walking distance of downtown. "

"Great location in older area, off the busiest streets. Lots of good restaurants nearby. Very kind and trustworthy staff. I loved the secret Terrace bar. Fun decor. "