Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Hotel Basecamp

3.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Basecamp

Front of property – evening/night
Courtyard
Balcony view
In-room safe, desk, cots/infant beds, free WiFi
In-room safe, desk, cots/infant beds, free WiFi
Hotel Basecamp, in mountain terrain, offers hiking/biking trails for active travelers. Guests enjoy a breakfast buffet, relax in the sauna, and unwind in the cozy library. Helpful staff provides dry cleaning, luggage storage, and free WiFi—praised by visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Pet-friendly
The current price is HK$1,963
HK$2,115 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

In-room safe, desk, cots/infant beds, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 172 sq ft
  • Valley view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, cots/infant beds, free WiFi

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • 42 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Elsie Bar - ‬6 min walk
  • ‪Hexenbar - ‬7 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk

About this property

Hotel Basecamp

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Basecamp and take advantage of a free breakfast buffet, a garden and a library. Active travellers can enjoy hiking/biking trails at this hotel. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Tour/ticket information, a front desk safe and smoke-free property
  • Luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Basecamp boast perks, such as separate sitting areas, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and cots/infant beds

Similar properties

Free daily buffet breakfast

Hotel Jägerhof

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 967 reviews
The price is HK$1,843
HK$1,991 total
includes taxes & fees
9 Nov - 10 Nov
Hotel Jägerhof

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 35
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 10 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Is Hotel Basecamp pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Hotel Basecamp?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Basecamp on 24 Nov 2025 start from HK$1,963.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Basecamp?

Hotel Basecamp doesn't offer parking.

What time is check-in at Hotel Basecamp?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 35 (subject to availability).

What time is check-out at Hotel Basecamp?

Checkout is at 10:30 AM. Late checkout is available for CHF 35 (subject to availability).

Where is Hotel Basecamp located?

Situated in the mountains, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi - Riffelberg. Furi Ski Area and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Basecamp Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 255 out of 310 reviews
Rating 8 - Good. 41 out of 310 reviews
Rating 6 - Okay. 10 out of 310 reviews
Rating 4 - Poor. 1 out of 310 reviews
Rating 2 - Terrible. 3 out of 310 reviews

Reviews

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & view! Excellent service!
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time here! As soon as we arrived, the staff got us into our room and they were so kind! The room and view were beautiful, breakfast was excellent, the hotel was super clean and beautifully furnished! We will absolutely be coming back!
Stayed 2 nights in May 2025

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BaseCamp is our everything for zermatt

We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and location are great. But the staff was great. Caroline and the staff are absolutely amazing! They helped make the trip outstanding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2022

8/10 Good

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel surprised me. On a trip that took me to three different countries and six different hotels, my expectations for Hotel Basecamp when booking it weren't that high. But it exceeded expectations. It ended up being the nicest room on the trip. It was a very spacious room that had great lighting features and a really beautiful functional design (e.g., ledges on each side of the bed for your stuff along with USB A and C ports as well). There was excellent storage, a very nice bathroom with a great shower that actually closed properly, a steady hot water supply, and a nice big TV. The negatives? No fridge, no 24/7 front desk (I think the main property door was locked and front desk unmanned after 8 PM), and they use a physical key vs. card for the room doors. But the biggest negative was that the check-in was lengthy and cumbersome as I had to fill out multiple data screens (divulging more personal information than I thought was necessary) on an iPad. I didn't have to do that for the Italian hotels or the hotel in Lucerne, yet they said it was a Swiss requirement.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer Vander

Owners were so helpful with any and all questions about Zermatt. The breakfast was perfect. Staff were so friendly. Rooms were new, clean and exactly what we needed for our family of four. Location was perfect distance to restaurants and lifts and train station. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great view of the Matterhorn from your room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Hotel staff were very welcoming and helpful. The room was modern and nice and the lounge and breakfast area were great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and view of matterhorn from hotel

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great, homey atmoshere. Lovely breakfast, friendly staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Effie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully remodeled room, amazing view, excellent breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski vacation with kids

Hotel Basecamp was amazing. Incredible breakfast, super helpful and friendly staff!! Great for families.
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in Zermatt! Amazing view and beautiful large room. It has everything you need and Caroline was very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great staff! We had a gorgeous room with a perfect view of the Matterhorn! Wow!
Stayed 2 nights in Jun 2024

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Wonderful hotel, friendly staff. Location was close to town but on a quiet street
Stayed 2 nights in May 2024

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent 👌
Stayed 1 night in Apr 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Clean rooms and good quaint amenities. Excellent breakfast choices for family. My kids love the room
Stayed 1 night in Jul 2024

10/10 Excellent

Nick and Liz

Liked: Cleanliness, staff & service, property conditions & facilities
stunning view of the Matterhorn.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! It had character but was also very clean. The staff was very friendly and helpful. They offer a delicious complimentary breakfast. The rooms are quiet large and had lots of room for your gear. We hope to visit this hotel again!
Stayed 2 nights in May 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in Zermatt! As a solo traveler, I occupied a 1-person room, which was larger than I've seen in other hotels in Switzerland. The room had been recently refurbished, looked fantastic and was extremely comfortable. Very nice touches like USB-B & C chargers by the bed, free water, etc made a difference. Breakfast was very good and the service fantastic. Overall, very happy with Hotel Basecamp. Highly recommended.
Stayed 2 nights in Jan 2024

10/10 Excellent

MariaElena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent view of the Matterhorn from our room balcony. Can get to the hotel rolling our suitcases (although steep uphill to get to the hotel).
Stayed 2 nights in Jun 2022