"Upon check - in, OLLY provided enthusiastic and professional service. OLLY actively offered assistance and gave a detailed introduction of the hotel facilities. The service was meticulous, covering everything from luggage handling to route guidance with great care and thoughtfulness, which made guests feel extremely warm."
"I stayed for 6 nights and absolutely loved it. The location was convenient with a mall next door with the metro underground and walking distance to the Bund. Service was friendly and attentive and hotel facilities were fantastic with a 24/7 gym, indoor and outdoor pool, spa with massaging showers, and a onsen style spa with cold plunge and sauna free for guests to use. Couldn't fault this stay and will definitely be back when travelling to Shanghai in the future."
