酒店職員英文與服務都一流。 登記手續稍為有些繁複，但之後過程十分順暢，酒店的設施也很時尚和高級。唯一不足的地方是洗手盆位置設在走廊，如果在廁所內感覺更理想。 睡覺時亦都十分舒適。

Namba oriental is close to subway stations, travelling to other area is easy and convenient. Foodwise, many restaurants are within 5 mins from hotel, with a wide variety to choose from. I would recommend it if you want a all-rounder hotel. The only fly in the ointment is the room being heated too much in winter, guest couldn't cool it through air-con panel.

We had a 3-night stay in the hotel. It was a good value of money, with comfy room. The gym facility was great too! Would definitely recommend to family and friends!