「The staff are most welcoming and helpful.
They make you feel that they really care about your experience at the hotel. If I owned an hotel I would be trying to poach them.」
「room was spotless ,hotel gardens where beautiful, dinner and breakfast was amazing.reason for 3 star rating was given due to reception staff not dealing with our complaint of having no hot water when showering before dinner and was not much better the following morning.」
「only thing i got to say is for breakfast i liked the way you got a pot of tea insaid you have to make your own tea, you are eating your breakfast then you have to back up for more tea breakfast gets cold thanks」
「Really nice room. Bathroom was lovely (some hairs in sink when we arrived, but not that a big deal).
There was a wedding on in the hotel, with music heard thumping in our room until quite late (we’re not killjoys, but it was impossible to sleep and very loud).
It would have been good to know this when booking, as we would have looked elsewhere. Called down to ask reception and they were dismissive and a bit rude. Also loud music heard in room in the morning as well.」