Appalachian Mountains 2 Stars Hotels

"It was my first time booking a room there, so when I arrived, I chose to self-park my vehicle and walk to the hotel, which is connected to the casino. After parking and grabbing my luggage, I headed toward the elevator. A kind young woman let me know that luggage isn’t allowed on that elevator to the main floor since it goes directly to the casino, not the hotel. So I decided taking the stairs, which led me outside on the opposite side of the building. From there, I walked back up the parking ramp to my car, drove around to the front, and used valet instead. I generally avoid valet due to past damage to my vehicle, so that was frustrating. The hotel itself was fantastic, but it would really benefit from having a dedicated elevator or stair access specifically for hotel guests."

"Be prepared for check-in to take awhile if you book through expedia. Front desk is not trained to handle that. Our room was ready early, 1 of the few good things. We went to the water park area only to discover that at least half the water areas were closed. We went to the small rooftop pool which was extremely crowded since almost everything else was closed. Several slides were open but that was it. It is ridiculous to pay for a water park stay & they be inoperational. They could have at least offered discounts for the adventure part of the resort. Our bed was hard & uncomfortable but the pillows were ok. We ordered pizza from off site because we've had bad experiences with the resort food. So disappointed with our stay."