「I really enjoyed my stay in the room was beautiful however when I booked a room and it was reserved and I get there and they say they don’t have it available but I can upgrade for $40 and make me pay for the upgrade fee is not good practice. They should have upgraded my room and not charged me anything because I was the one inconvenienced for their mismanagement of room availability. Other than that, the visit was fine.」
「I really enjoyed my stay in the room was beautiful however when I booked a room and it was reserved and I get there and they say they don’t have it available but I can upgrade for $40 and make me pay for the upgrade fee is not good practice. They should have upgraded my room and not charged me anything because I was the one inconvenienced for their mismanagement of room availability. Other than that, the visit was fine.」
Karole