Kanai 3 Stars Hotels

"Great hotel and location, excellent breakfast. Loved the onsen and the snacks and nighttime ramen. "

"Clean"

"It looks more modern than the current picture on Expedia. The single room has lots of space, very close to the station, convenient. They provided everything you need, bath salts, even PJs ! Would definitely recommend and go back again."

"Room was cleaned everyday. The facilities were a bit old. Great location, close to the station"

"Richmond Hotel Matsumoto was a wonderful surprise. As a budget-friendly business hotel, we weren’t expecting much—but it turned out to be far nicer than anticipated. The room was spotlessly clean, with a comfortable queen bed and a divan-style sofa that made for a perfect little reading nook. The breakfast buffet was simple but satisfying, with enough variety to suit even a finicky Western palate. Its location is excellent—convenient to the train station, restaurants, and shopping—making it an easy base for exploring. Matsumoto itself is a lovely city that feels a bit under the radar for international travellers, yet it offers so much charm. It’s also an ideal staging point for trips into the Japanese Alps or the Kiso Valley. All in all, a great option if you’re looking for something budget-friendly without feeling bare bones."

"Very good location, nice room, I loved the massage chair . "

"For the price and location extremely hard to beat."

"Staff were courteous. Bed and especially pillows were not comfortable. Pillow felt like I rested my head on a backpack full of books although I think they advertised that you could ask for different pillows. Window shade did not do a good job of blocking out light from train station. Room was clean. Overall I thought it was overpriced compared to what I paid for other hotels in Japan."

"Great location! Super convenient with access to all areas. Walkable distance to most attractions and Train Station. Quiet area with plenty of places to eat and shop. Hotel has nice amenities and free breakfast offered. Highly recommend this property. "