「Molly was amazing. From the moment we arrived, she was pleasant and attentive. We love Hyatt House so we were not surprised. It’s always clean and welcoming.」
「Location was convenient for us, but area around is kind of quiet. Well maintained property. Friendly, helpful staff. Breakfast was excellent and included.」
「I stay here 3 day 2 night.
First was starting great front desk was nice, in the morning I was pumping , the door was open from the cleaner, ask are you leaving??? But that is very I'm professional and no privacy. How can you open the door, but 2nd morning they do the same thing again.
I don't think it is okay. This really need to change it.
The 2nd day end up they didn't clean the room or provided any thing change , I was trying to request in the front desk. It takes me to call them and wait...
「Very good Courtyard by Marriott - clean rooms, common space and very pleasant staff could be excellent with more taeention to ....
Four recommendations - clean up visible messiness behind the front desk area, better proactive greeting of arriving guests, fix stairs rubber safety edges between floors where needed and ensure housekeeping of rooms daily ( one day of three was missed)」