卢塞恩阿尔卑斯 3 星级酒店, HK$1,141 起

“A reasonably priced converted wooden hotel, with friendly assistance from the restaurant on the ground floor when we had difficulty logging into the self-service teller machine. The room has an ancient feel of medieval stories. Please bring your own earmuffs for sleeping. ”

“位置便利，但房间设施一般”

“酒店位置不错，在老城区的狮子雕像旁，距离各景点均步行可达。酒店提供免费公交卡，但我没用上。 酒店300米左右有家Coop超市，食品、饮料、手信方便采买。 酒店按人头收城市税，与Hotel官网介绍有偏差。”

“近景點”

“Tolle Unterkunft in bester Lage direkt in der Innenstadt und trotzdem ruhiger Umgebung. Kleines aber vollkommen und leckeres Frühstücksbuffet. Nur zu empfehlen. ”

“The room is spacious but a bit old and not very clean, hair found in bathroom, floor and pillow. Not enough sockets and lighting. Receptionists are nice and allow early check-in. However the hair and body wash provided by the hotel were all leaked out from the bottle, making us did not have enough to use. When I called and reported the issue to the staff at night, they just said they had refilled the wash before we moved in and not willing to come to check the problem. I reflected the issue to……

“整體體驗還不錯，旁邊的餐廳餐點也蠻好的，唯有浴室要小心洗澡水不會流到房間地毯，會被收高額清潔費，但如果是旅館設計瑕疵導致，正常洗澡不應該需要擔心水會外流，以及房間屋頂有兩個三角形的樑，走到窗邊需要彎腰，小心撞頭，除了這兩點外，還算舒適，有附早餐，選項不少。”

“房間與圖片不一樣，房間沒有桌子和椅子～ 房間也比圖片少～我跟職員聯絡有關問題，但沒有任何跟進和回應～ ”

“房間沒有暖氣機或空調出風口，遙控，早上高個女櫃台態度不佳，說老舊大樓沒有跟房客保證暖氣多熱，木製窗戶，4度的風跟鐵門對流，睡二個時就發抖醒來，房間沒有電話，需要走五分鐘到另一家飯店，晚上嬌小的女櫃台服務五星級，親自送暖氣機來，可惜50分鐘就插頭過熱斷電，跟白天高個子女櫃台好辯論不理顧客完全不同，床板是小木板釘的，翻身就發出木頭聲，浴缸跟熱水很讚，房間二台沒有什麼風的電扇可能是夏天用的，距離車站10分鐘，但是拖行李在石頭路上可能需要更久，外面的門很難開。”