「Terrible service at all. When we got the motel, there is no one open the door for us, we got be locked outside. We wait for a while to get into the lobby because they are on the phone no hand to unlock the door? And they have very negative attitude and emotion to us, not sure if that is because we are asian, but they are so nice to white customers.」
「Unfortunately all of the elevators in the building were out of service. I was contacted the day of my stay. The hotel staff was wonderful dealing with what must have been a difficult situation for them to manage. I was given a room on the second floor and had to walk up the emergency stairway to get there. The rooms are definitely showing their age. The mattresses are very uncomfortable.」