科克勒尔希尔 4 星级酒店

“Overall experience.”

“Fun to go to baseball game”

“Milena was extremely nice & helpful at check in. ”

“Great location, good workout facility and very clean room. ”

“All of it. It was very nice.”

“This hotel is really nice but we’ve stayed here a handful of times. Every time we have stayed and prepaid with hotels.com. They tell us it’s overbooked and they try to move us from a king room to 2 full size beds. My husband is 6’3 and can’t possibly sleep in a full size bed. I just wish you get what you pay for. I hate I have to even tell them no we do not want to stay in a room type we didn’t book. Especially for how expensive it is. It’s not good guest service. Everything else is great, the……

“Love the atmosphere, very peaceful ”

“The lady who checked us in was awesome. I sure wished I could have remembered her name. ”

“The hotel is situated in a very nice quiet part of town. The employees at check in and valet were very helpful. Room service was delicious and our view of downtown was fun at night. We never did get the corkscrew we requested for our room. Had to go buy one at a store. The decor of the entire hotel is very fun. Our shower was a little rough. Dripping and the hand held sprayer was pretty messed up. But it didn’t hinder our stay. The pool and outdoor areas were very nice. We would definitely stay……

“Great location”

“Very good ”

“Great hotel. Oprah wasn't lying all these years. Clean, amazingly located pool. ”

“Our room had most annoying pipe noise that we literally left the TV on during the night . I wish the front staff would informed us a little more what the hotel offers we keep asking for information . Every thing was perfect ”

“喜欢地理位置，观看烟花安排的很好，指示明显，安全。不喜欢的是卫生太差，房间和楼道的走廊卫生都很差。我住了两晚，外面离电梯口走廊的垃圾就没清理过，很明显。房间里一个房间有瓶装水，一个房间没水，洗浴用品一个房间全是护发素，没洗发水没身体润肤露，没浴室地垫，地上还有前房客留下的垃圾没清理干净，也许新年期间，清洁工较忙。前台一男士接待员服务不好，2019年12月30日办理入住的2250，2251房间，我入住时说明要高层和尽量可以看到烟花的房间，但是他却给了我两间凹的角落的房间，窗户外的右面是一大片玻璃墙。我下去找他调换房间，我说尽量两间一起，但只给了我一间2566房间给我父母，另一间依然凹的角落房间，没变，我两天都要上下层跑来跑去照顾父母。自助停车也没帮我办理好，他告诉我办理在2250卡上，家人取车用不了房卡，被收费$9。估计以后不会再入住了。”

“Excellent accommodations! Stellar service. They even upgraded our room at no charge. Highly recommend!”

“Check in slow”

“Good ”

“体验不错”

“good”

“Staff very helpful, beautiful scenery to enjoy, food options for a convention hotel seems inadequate ”