Downey 4 Stars Hotels

"Easy walk to Disney "

"It was amazing"

"Great staff!"

"Checked in, first room no AC. Called down, waiting hours before someone came in to confirm it’s not working and we need a new room. We were told to sit tight and wait for someone to come up with new keys. No one came. Called down, finally someone came, gave us keys at the door did not ask if we needed help with luggage. Move to an upper floor went to go into our new room just to discover that it is a dirty room that has not been cleaned. Went downstairs to get it settled with a new room as we were very unhappy at this point. Checked into our newest room to find hair in our bathtub. At this point, we just decided that we were just gonna sleep and get out of this hotel and never return."

"Great place to say for a quick layover"

"The place itself was good. Location was perfect for our visit. The issue- the overwhelming amount of fees that were charged!! Destination fee? Resort fee? $60 parking fee?? Had we known we may have chosen some where else"

"Quiet, clean bathroom, comfy bed. Friendly, helpful staff. The location conveniently near Metro station, Whole Foods, CVS Pharmacy, Shake Shack, Chipotle and other good places to eat."

"The pool and spa were great. So were the dining options "

"One of my favorite hotels for the amazing lobby. A little disappointed this visit that we weren’t advised that we needed to let housekeeping know that we wanted the room made up every day. Also disappointed that the staff did not repair the phone in the room as requested. And the water pressure in the sink faucets could be higher without hurting anything. Certainly will stay there again, but don’t slip from a four star. Would have liked to have known what the situation was. They kept us out of the hotel on Saturday afternoon."