海兰黑茨 4 星级酒店

“The best hotel/B&B that I have ever lived! The ower was very friendly and helpful. The breakfast was very delicate!”

“This is a very cozy apartment with home touches (like fall floral arrangements). Sparkling clean, mattresses very comfortable. Big well-appointed kitchen with kitchen table that seats 8. We were there in very cold weather and were warm and comfortable. The owners are very nice and kind. Note that you do have to walk up one flight of stairs to the apartment. We were very happy there. Easy to get downtown and around to groceries and shopping. ”

“Atmosphere ”

“Place was excellent. Great service and recommendations for food etc. The Creamery down the street is amazing. Owners invited us to stay on site even after checkout for the solar eclipse. The only recommendation I have is I am used to sleeping in nearly total darkness. The glass window above the door does allow light in from common area. ”

“Beautiful hotel with a great location ...right by the lake and convenient to everything downtown. Very comfortable beds and modern, clean rooms. Really enjoyed our stay!”

“The place was immaculate. The staff was very friendly and excelled at their jobs. Wonderful experience, wonderful staff, wonderful place. ”

“Easy in / easy out. Plenty of dining, drinking, shopping, in walking distance. Great casino near by. ”

“The women at the front desk was so helpful and nice which made for a great start to our stay at the hotel,”

“酒店服务好，舒服，就是不包函早饭”

“The property at that time was very new. ”

“very nice ！”

“Great stay”

“房間沒掃乾淨 有餅乾屑”

“I like the unique service of free shuttle bus, so convenient! Breakfast is also good.”

“Nicely renovated”

“Great location near Rock and Roll Hall of Fame and Browns stadium. Also close to Jack Casino. Hotel has shuttle that will take you around the area.”

“Love the pool area”

“We ended up in two different rooms for our stay. The first room had cockroaches in the bathroom then the water AND the heat stopped working. The second room was a downgrade from the first with barely any water pressure and a broken toilet. We had to wash up in the sink. There was white dog fur everywhere from whomever stayed there previously and there were ALSO cockroaches in THAT room. We had to wash every dish before we could even cook in the room because the dishes were dirty. Just over”