「Overall property great, staff on arrival for breakfast at door not very helpful with the broken coffee machine and my cup of coffee I tried making. By doing half her job caused an ateration with another customer over who's coffee was ready on the machine」
「Meget smuk beliggenhed og dejligt værelse med god plads. Meget hjælpsomt personale. Vi savnede at kunne købe fx øl/sodavand/snacks på hotellet. Specifikt til Expedia: Hotellet er helt forkert placeret på kortet på hjemmesiden - der ligger det inde i Zhangjiajie og ikke 19 km fra byen.」
「Large modern room with comfortable bed and separate bathtub & shower. Quiet location. Staff do not speak English, which is typical even for Western branded hotels in China. My room smelled a bit like sulfur, strongest near the toilet, but common areas did not. Air conditioner did not work. When reported to front desk, the complaint was met with a shrug. A bit of a walk from the historic area, but a gated walkway serves as a shortcut. 」
「My room was upgraded to executive suite. Room is large and clean with a lot of facilities. Staff are very polite and helpful. My stay in the hotel is very enjoyable experience.」
「Everything was amazing. From the very first interaction to the very last farewell. The host always responds to my questions promptly. Provided assistance with transportation to and from train station. Had welcome drink and snacks for us. Room was spotless and very comfortable, location was awesome as well. Situation very close to the river. Short walk to everything. Would definitely recommend to others.」