Pernera 4 Stars Hotels

"Very reasonably priced for the shoulder season. Room was comfortable. Very nice outdoors areas with many places to sit. Breakfast buffet was extensive. The room could have used a somewhat more extensive deep clean (windows, mirrors, washroom surfaces, etc.). Not too much in the immediate walkable vicinity, but there is a path along the shore. The adjacent construction was a little annoying, but they were upfront about it when I booked."

"The hotel had construction of a new hotel next door. No mention of this was on the listing on the website at time of booking. The construction has been going the whole of 2025. On arrival at the hotel I was placed in a room facing the construction. Returning to reception to complain I was given another room. That room was slightly quieter from the main construction noise. However the bath was damaged with pealing paint that had been badly over painted. The construction noise could be heard all over the hotel including by the pool and in the dining area. Complaining to the hotel and to hotels.com. The hotel stated as the booking was non refundable they would not do refund me or help me move to another hotel on the island that was part of the chain. I continued to dispute this as they had lied to me at the time of booking not stating there was construction ongoing that would cause significant noise during my 2 week stay. I would never have booked the hotel as there were many other hotels to pick for the same price. After three days of complaining. I was moved to a third room that was slightly quieter. Eventually they agreed to allow me to move to another hotel in the chain for the second week. As an apology I was given all inclusive at the hotel for the first week. I would not recommend staying at the hotel. The corridors have very worn carpet. The rooms have been refreshed but the hotel has very poor sound proofing so you hear a lot of noise from other rooms"

"Surprisingly comfortable beds, delicious food including deserts and in general very cozy feeling. Small boutique hotel however with all needed amenities. "

"There waa no remote to control the air con unit or the tv The room smelt of cigarettes. When you don't smoke it isn't a nice smell. The room was clean and we had clean towls, We didn't use the kitchen area. The rooms are a really nice size. Just needs updating. Better locks on the doors, Also there is no bottled water in the room. When it states a boftle of water on arrival. "

"I emailed to inform them I was vegan. My first breakfast nothing for me. Improved on my 2nd breakfast. I would say all the food was average. "

"The hotel is amazing, clean, good size, the pool was a good size. Check in was very smooth and easy. Room was spectacular and spacious, clean. There is so much cupboard space the mini fridge in the room was good. Food was amazing "