「Our stay at this hotel was completely ruined by the shocking customer service we received.
After housekeeping entered our room, a valuable necklace we had safely stored in a hidden bag disappeared. I’ll let readers draw their own conclusions.
When we reported it, we were repeatedly interrupted, talked over, laughed at and smirked at by reception. Instead of showing empathy, they made us feel like we were the problem. We were given conflicting instructions throughout: first they said they would...
「Our stay at this hotel was completely ruined by the shocking customer service we received.
After housekeeping entered our room, a valuable necklace we had safely stored in a hidden bag disappeared. I’ll let readers draw their own conclusions.
When we reported it, we were repeatedly interrupted, talked over, laughed at and smirked at by reception. Instead of showing empathy, they made us feel like we were the problem. We were given conflicting instructions throughout: first they said they would...
Adam