Helea Lifestyle Beach Resort

5.0 star property
All-inclusive hotel with 4 restaurants and full-service spa

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Photo gallery for Helea Lifestyle Beach Resort

Beach/ocean view
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
Pool
In-room safe, desk, laptop workspace, soundproofing
Located near Rhodes Port, Helea Lifestyle Beach Resort offers a luxurious beachfront retreat. Enjoy the sun on your skin with beachfront dining and sun loungers or indulge in a body wrap at the spa. Relax by the children's pool or take advantage of concierge services. The helpful staff has left a lasting impression on previous guests who also enjoyed shopping at the mall and having fun at playground.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Room with Land View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Hairdryer
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room with Sea View

8.4 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Hairdryer
  • 288 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Junior Suite with Pool View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Junior Suite with Pool View & Swim Up Pool

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
Hairdryer
  • 288 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Deluxe Room with Swim Up Pool

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Junior Suite Courtyard

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
  • 388 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Open Plan Suite with Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

Open Plan Suite with Swim Up Pool

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
TV
  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Junior suite with Sea View & Swim Up Pool

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
TV
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Junior Suite with Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Helea Suite with Sea View and Private Sauna

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Fridge
TV
Bathrobes
Hairdryer
  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Helea Suite with Swim Up Pool

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Bathrobes
  • 592 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Helea Suite, Sea Front

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Fridge
TV
Bathrobes
Hairdryer
  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Water Bungalow Private Pool & Sea View

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
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About the area

Map
Kallithea, Rhodes, 85100

What's nearby

  • Kallitheas Beach - 12 min walk - 1.0 km
  • Kallithea Springs - 4 min drive - 2.3 km
  • Water Park Faliraki - 8 min drive - 6.4 km
  • Mandraki Port - 9 min drive - 7.5 km
  • Palace of the Grand Master of the Knights of Rhodes - 9 min drive - 7.9 km

Getting around

  • Rhodes (RHO-Diagoras) - 24 min drive

Restaurants

  • ‪Safari Pool Bar - ‬4 min drive
  • ‪Demo's Café - ‬4 min walk
  • ‪Restorant Olimpia - ‬18 min walk
  • ‪Kalami Beach Bar - ‬17 min walk
  • ‪Kalithea - ‬4 min drive

About this property

Helea Lifestyle Beach Resort

Luxury all-inclusive hotel near Rhodes Port
You can look forward to a beach bar, a corner/local shop and a shopping centre on-site at Helea Lifestyle Beach Resort. With a beachfront location, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, a body wrap or a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also find perks such as:
  • A children's pool along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Wedding services, a gift shop and luggage storage
  • A 24-hour front desk, a banquet hall and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 615 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Baths or showers, free toiletries and hairdryers
  • TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and fridges

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lopia
  • Matsi
  • Soroni
  • Souma
  • Tsouka

Things to do

  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Pool
  • Sauna
  • Shopping centre
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Aldemar Amilia Mare All Inclusive Rhodes
Aldemar Amilia Mare All Inclusive
Aldemar Amilia Mare Rhodes
Aldemar Amilia Mare
Amilia Mare
Amilia Mare Rhodes
Helea Family Beach Resort
Amilia Mare All Inclusive
Helea Lifestyle Beach Rhodes
Helea Lifestyle Beach Resort Hotel
Helea Lifestyle Beach Resort Rhodes
Atlantica Amilia Mare All Inclusive
Helea Lifestyle Beach Resort Hotel Rhodes

Frequently asked questions

Does Helea Lifestyle Beach Resort have a pool?

Yes, this property has a children's pool.

Is Helea Lifestyle Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helea Lifestyle Beach Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Helea Lifestyle Beach Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Helea Lifestyle Beach Resort?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Helea Lifestyle Beach Resort?

Yes, the property is all-inclusive.

Where is Helea Lifestyle Beach Resort located?

Nestled on the beach, this Rhodes hotel is within 3 mi (5 km) of Kallitheas Beach, Agia Marina Beach and Kókkina. Oasis Beach and Zephyros Beach are also within 3 miles (5 km).

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Reviews

Helea Lifestyle Beach Resort Reviews

8.4

Very good

8.6

Cleanliness

8.8

Amenities

8.2

Staff & service

8.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 156 out of 313 reviews
Rating 8 - Good. 88 out of 313 reviews
Rating 6 - Okay. 50 out of 313 reviews
Rating 4 - Poor. 13 out of 313 reviews
Rating 2 - Terrible. 6 out of 313 reviews

Reviews

10/10 Excellent

Robyn Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The staff were lovely and always happy to help. 5* treatment and beautiful facilities!
Stayed 5 nights in Sep 2025

10/10 Excellent

Sian Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at the Helea hotel. The staff were always polite and happy to help. A great selection of food choices, something there for everyone. The hotel was very clean. Would definitely be returning.
Stayed 7 nights in Jul 2025

10/10 Excellent

Borislava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel and I was very satisfied with everything. The food was delicious with a wide variety of options to choose from each day. Our room was clean, and housekeeping did a great job, cleaning daily and keeping the minibar well-stocked. The beach and pools were absolutely fantastic – perfect for relaxing and enjoying the sun. I want to give a special thanks to Joanna from the Philippines, who served us many times at the restaurant. She was truly the kindest and most attentive person I've ever met. Her warm and friendly attitude made our dining experience even more enjoyable. Thank you, Joanna! Highly recommended – I would definitely come back.
Stayed 10 nights in Aug 2025

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay there, and we would like to go back again :)
Stayed 7 nights in Jun 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and beach. Food a bit hit and miss
Stayed 7 nights in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
The hotel was very modern, aesthetically pleasing and spacious. Check in was nice and easy and the swim up pool room was great - just note if you don’t plan to go for the sea view option, your pool might be in the shade for most the day! There were a LOT of small children and families, however there was the option to stay in the adult only hotel in the complex (but of course, more expensive!) It’s a shame there wasn’t a section in the main hotel for adults during the day time - the pool nearest to the beach would be perfect for this as there were beds in the pool etc, but instead was full of babies and young children. We chose to sit on the beach throughout our visit as the main pool was VERY crowded. However getting sunbeds was no issue whatsoever. The buffet was brilliant both at morning and dinner and the staff were great, especially Jane! We booked the Italian and Latin America restaurant towards the end of the holiday to leave it on a high - these both were a massive disappointment and I would refuse to pay for the meals if I had been half board! The staff were rude, una
Stayed 6 nights in Aug 2025

4/10 Poor

George

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Glass shards were on my patio. Asked them to get cleaned and still there after the day I left . Couldn’t use with child . Buffet wait was 30 minutes. Why not staff properly. Need to work on housekeeping and staffing. But a 5 star quality.
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff

Overall The resort was wonderful. Great facilities, nice beach and close to the old and new town. Didn’t realise that our section was full of young kids. In hindsight we should’ve booked the property next door - adults only. The staff were all sensational and extremely accommodating at all times.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good but the water pools are frozen, we were not able to enter the pool at the beginning of September The kitchen staff and chefs are excellent and very considerate
Stayed 3 nights in Sep 2024

6/10 Okay

amy

Liked: Amenities
Very modern property good for young families and young couples. Signage to different restaurants toilets etc was not always easy to find. Could do with more easy access bars of staying in a swim up pool as quite a walk.
Stayed 7 nights in Sep 2024

10/10 Excellent

Aasiyah

Liked: Cleanliness, property conditions & facilities
Beautiful resort, spacious rooom - we booked a junior suite with swim up pool and sea view. The pool wasnt actually a swim up pool which was a bit disappointing, but it was nice having a quieter pool - Lots of food and drink options throughout the day, including the pool and beach bars, the crepes were delicious - Beach always had lounges available, sunrise was beautiful, we woke up to see it daily -
Stayed 4 nights in Jun 2024

4/10 Poor

Delal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unclean and no privacy in the balcony.. food was nothing special, unfriendly staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities
Really good. In May not so growded, i like it.
Stayed 8 nights in May 2023

8/10 Good

Sahra

Liked: Cleanliness, property conditions & facilities
Lovely resort, however definitely felt awkward as I am a Muslim and did get unnecessary looks and reactions from people, sometimes staff members. Did not feel inclusive.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

We had a great family holiday at Helea in september, could not have hoped for more. We got pampered with fantastic facilities and excellent service. Niklas from the entertainment team did a great job! Food was delicious with variable alternatives for everybody. Definitely recommended!
Stayed 5 nights in Sep 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice and modern hotel. Very family friendly service team. Relaxed atmosphere by the pool between relaxed atmosphere with animation and programme by the pool. An incredibly beautiful view from the balcony room over the entire hotel complex and see view. Thank you ..!! Family T.
Stayed 4 nights in Jun 2023

6/10 Okay

Karlee

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at Helea, although I would not consider it a 5-star. The rooms and lobby are quite nice (newly renovated), the grounds are well kept, but the food is no where near 5 stars. The main buffet is very average - we preferred breakfast out of all the 3 meals offered there. The dinner buffer was not great at all, in fact we went into town a few nights to eat authentic Greek food (highly recommend). The restaurants on site are also average - we went to 2, and enjoyed 1 of the 2. The grill by the pool is well below average - they don't even make a good quality burger. The only pool food we enjoyed was the gyros. We talked to other couples who had the exact same opinions. The least they should offer is good quality poolside food. T The service is good, but again not 5 star service. You have to wait a while for drinks in the lobby in the evening (only one main bar), no servers coming around offering drinks to you by the pool, limited high end alcohol, no cushioned pool loungers (typical features a 5-star would offer as we have been to an amazing 5 star all inclusive). If you are a family with children, and aren't looking for a very upscale experience, this resort is great. There are kids everywhere, a small waterpark, and the pool is huge. If you looking for a romantic quiet couple getaway, I would try the adults only resort next to Helea instead. Personally, we would not stay here again, although it depends what you're looking for and expectations you have.
Stayed 6 nights in Apr 2025

6/10 Okay

ARACELI

Disliked: Cleanliness, staff & service
Very unsatisfied with dining options and reservations. I was able to book only 2 dinners out of 8 night stay. All other days was buffet dining and food was blend at best. Cleaning service was awful only did beds and took garbage out. Did not clean floors or anything else. One day they left garbage by coffee station and didn’t clean.
Stayed 8 nights in Jul 2024

4/10 Poor

ofir

Liked: Property conditions & facilities
Disliked: Staff & service

Not recommend at all!!!

We didnt get what we ordered The hotel is under construction so they moved us to another hotel without the things we paid for them
Stayed 4 nights in Jul 2022

6/10 Okay

Emma

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was better 2023. The hotel advertise that they have the a la carte restaurants. We stayed for four days and was allowed to have ONE meal at the a la carte. IF we wanted to make reservations for more, only lunch was available and we had to pay full price for the food. Even though the restaurants were empty at lunch time. We stayed at the hotel last year as well and this was new for us. Last year we had all our lunches at the a la carte, without making any reservations, and we had 3 dinners (stayed for 4 nights) at the a la carte. This was the reason we booked the hotel this year. Also this year, all dishes was not included in the AI even though they had the same price level as other dishes. The breakfast buffe is good, but the dinner buffe is 3*, not 5*. All in all, the service is made to make it easy for the hotel and not with the guest as the number one priority.
Stayed 3 nights in Jul 2024

6/10 Okay

Aysel

When arrived, the gentleman that checked us in was amazing. After that every other staff was very average. When asked to the barista how was your day? Boring was he’s response. The lifeguard at the kids aqua park had no interest in keeping kids safe. Example my son was stuck in the tube screaming, he couldn’t hear it but my husband that was walking towards the aqua park could. Obviously I was running around trying to work out which tube he was in. When I approached him about the matter, he had a chip on he’s shoulder. Food is so average and not enough traditional options. It’s over crowded and not enough staff. I wouldn’t rate this as a 5 star experience at all.
Stayed 4 nights in Sep 2024

10/10 Excellent

Emmanuella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly so beautiful and elegant. I cried leaving this property as I didn’t want to leave From Alex the Supervisor to Eleni & Joanna by the beach bar, everyone was so pleasant and kind For context I’m mid 20’s and my mother is in her late 50’s and we both loved it so much. The wellness spa was amazing ! Incredible ! Staff there were amazing too. There were so many ways they made this stay special like surprising my mum with a birthday cake and other free things just because. Everyone is so polite and lovely. Although it is a family resort, I didn’t feel disturbed by the kids at all. Infact it was nice to have the kids around as they added a lovely touch to the resort. The resort also made adequate provision for the kids. I ate and ate till I couldn’t eat anymore ! The food is incredible. Everyone at the beach bar knew me by face and name before I left; that’s how much I loved the food The drinks are superb and I was spoilt for choice ! I feel like I was in heaven ! Thank you so much Helea ! I also enjoyed the shops available and bought three stunning pieces from the jewellery shop. Once again, thank you so much ! I’ll be back !!!
Stayed 5 nights in May 2024

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Not quite a five star hotel yet. Some of the finishes to the building and decor are very poor, skirting boards hanging off, paths not complete etc. some staff where brilliant but all are far too busy to provide great service. At meals time we often had to clear a table ourselves before we could sit down at it, we had VIP breakfast but the hotel only manage to organise this for 3 out of the 7 days. No availability to book at the a la Carte restaurants. Not enough sun beds leaving families sitting on the floor (or racing at 5:30am to reserve them). Had to ask reception multiple times to sort out simple problems. The website says we’ll stocked mini bar, which is not true, two waters a juice and 3 cans of soft drinks. All in all the hotel is way off five star and simply needs more staff to operate well in my opinion. The spa facilities and kids entertainment are really good though and as a say a few of the staff were brilliant too.
Stayed 7 nights in May 2023

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly staff Clean resort Good food Entertainment for children Children friendly hotel
Stayed 5 nights in Oct 2025

6/10 Okay

Marseel

Liked: Cleanliness, property conditions & facilities
The hotel location is beautiful. The beach is very nice but I imagine it gets very crowded in high season as it was relatively crowded on nice days of the low season. However, service was really bad. Rude staff or just careless (perhaps without realizing). No attention to detail that you would expect from a high price tag, 5 star hotel. Food was less than average and limited options of drinks (most wines on the menus were “out of stock”) and even coffee didn’t taste good. Again, ok hotel but def not for the price tag it warranted. We went in off season so it was a bit cold. It would have been nice if at least one pool was a bit heated but the pools were all freezing cold and it was 24/25 degrees outside.
Stayed 6 nights in Oct 2025