圣克劳德 4 星级酒店, HK$855 起

“Dear Hotel Management, I am writing to complain about a wrongful, unexplained charge of $700 at check-out. I had already pre-paid $600 for my room online. At check-in, staff only mentioned an extra $200 would be required. But upon check-out, I was charged $700 with no reason or itemized breakdown provided. This is misleading and unprofessional. I demand that you immediately clarify what the $700 covers, reverse any incorrect charge, and issue a full refund for the overpayment. I expect a……

“good”

“very good”

“Booked 5 days in this hotel, look, 5 days, 5 days, no one from the cleaning staff came to clean my room, on the 4th day, I called the front desk and asked someone to come to my room, but sadly, the cleaner just brought new towels and took away the dirty trash, that's it, didn't take away the dirty towels, on the 5th day I didn't even have enough shower gel and shampoo, please don't book this hotel, please don't book this hotel, please don't book this hotel, go to Holliday inn”

“I didn't like the resort spa fees. I did not use the spa And if it was because of the pool fees of 26.00 per day was a huge surprise when checking out I will continue with ab&b. there are no hidden fees”

“Everything was great!”