「This hotel is located close to airport, and should provide free airport pick-up service as given in the hotel homepage. I asked for this pick-up service because I was first time in India, speaking no Indian and landing very late at 10:30 pm. I sent in advance 4 emails (the first email 3 weeks ahead) via Hotels.com to ask for the service, but NO REPLY at all. At the end it cost me a great effort to arrive in this hotel, short before midnight. Unlucky that I got a very noisy room in the 2nd...
「The pictures are nothing like the hotel hall and rooms.
It is getting old, there is no pressure in the bathroom, there were insects in my room.
This is very far from a 4 star hotel. Maybe it was 20 years ago.」
「This review is for hotels.com. For some reason, hotels.com didn’t reserve the room for me. That turns out I have to find another hotel at 2am in India. Moreover, it’s non-cancellable and prepaid. Until now, I didn’t get my payment back and there is nothing for
compensation yet.」