Impeccable guest service is the hallmark of every 5-star hotel in Bonanza. From the moment you enter the lobby, staff attend to your every whim, whether arranging valet parking or providing in-room massages. Also, hotels must offer top-rate amenities to be entitled to a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.