Flawless guest service is the defining feature of every 5-star hotel in Fullerton. From the moment you enter the lobby, staff ensure your every need is met, whether recommending activities or providing in-room beauty treatments. Plus, hotels have to offer superior amenities to be considered for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.