新蒲岗 5 星级酒店

“喜歡”

“Amazing MO experience, impressive as always!”

“寧靜舒服 可以改善的地方in room dining menu 定期轉換種類食品”

“greatbest ”

“We’ve been here many times, and among a lot of the 5-star hotels we’ve stayed in HK, this is one of my favourites. Grand hyatt HK is definitely one of the best in terms of value for money! Mr Scott Lui from the club lounge is super kind to guests and makes everyone feel welcome. ”

“Nice staff, nice view ”

“good ”

“It’s a great place to stay”

“服務整體很滿意，客房服務也非常迅速。 地點位置還是滿推薦的。逛街、購物、餐廳都很方便。 房間安排住在七樓，房間樣式比較老舊感，房間內有機器設備的噪音問題，淋浴間因門關不緊，導致容易水漫到浴室裡導致積水。 ”

“The designing style is unique and the body lotion provided by this hotel was nice.”

“設施有點兒老舊，員工有禮熱誠。”

“We had a late check-in arriving from Disneyland, the front desk receptionist, Ms. Bobo Ngai, very attentive personnel, she gave us a very warm welcome, providing all information we might need during our stay. It's almost a ritual, every time we visit HK, our last stay should be in the Hotel Icon, no others and it cannot be reverse either in our trip plan. On our firt day of arrival to HK, we chose other hotels which we also stayed with satisfaction, however, not to be disappointed or leaving……

“The house keeping service is unprofessional in the sense of the lack of attending to details. I found an used can of drink in the refrigerator without replacement. It compromised the overall service quality and general hygiene.”

“非常好，很满意，还会再光顾”

“简直太棒了！下次还住这！”

“All staff are very nice and helpful and all services are very good. Will come again very soon.”

“沒有”

“職員有禮， check in 及check out 快捷，順利。洗手間趟門及沖廁問題，職員快捷處理。”

“房間小了點，早餐要排隊很久，其他都還不錯”

“整體大致上還可以，但酒店的隔音設備很差，只要門口有人說話，都能夠清清楚楚的聽到，有時連清潔房間的吸塵聲也能聽到。住我隔壁的兩間房，每朝每晚都有幾個說普通話的大人和小孩在大聲說話和叫囂，十分騷擾，令我每朝都被吵醒。如果要求寧靜的旅客，這間酒店未必適合。”