Van Don 5 Stars Hotels

"Everything was good except they did not properly instruct our non speaking taxi driver that they arranged for transport to Hanoi airport and he took us to the wrong terminal after giving them correct information. Very annoying"

"The hotel was very impressive its a compliment to its staff n business that shows very high standards are easily achieved when you have everything in order daily well done "

"Room was comfortable and food was great."

"Amazing hotel with amazing staff who were so helpful. We had a slight concern with our room and they changed it immediately with no questions. Breakfast great and location good too. "

"Beautiful new property! Great view. "

"Great view from room, but this hotel charged for every little thing, including water for the room, pool tables in lounge, other games for kids, hotel shuttle to/from town. Need to leave a deposit in order to charge to the room at all. Overcharging for room service. Only one restaurant open at a time. Lights that wouldn't turn off in one room - staff solved the problem by cutting the wire to the light altogether. Not all that many options for hotels on Cat Ba, so this looked good comparatively, but it did not live up to the rating. "