Mbombela AM Spa Kruger Hotels

"I feel it was overpriced for what we got. Our room was booked for occupancy of 4, yet the set-up of cups, plates, etc. in the room, was for 2, as was the dressing gowns and the chairs on the patio. The service in the dining area was appalling - it took 20 mins to get a waiter to notice us and then equally long to get our drinks that were way overpriced and small in comparison to the same drink at other establishments. Getting luggage to our room was a mission with no assistance. The door handle was not sealed, and batteries were exposed on the handle outside the door. Signage around the property with directions is poor. Lighting in the room is not practical - especially having the bathroom and passage light in the bedroom connected - makes nighttime bathroom visits a problem for all. There's also no towel holder in the guest toilet. I would not be coming back any time soon, especially based on the price we paid and the disappointment we experienced."

"Our stay was incredible! We were treated so well by all the staff and received a personal welcome on arrival. Our game viewing guide, Ayanda, was fabulous and knowledgeable - learnt so many new things about the animals, birds and trees, etc.. I received a birthday cake, which was delicious. The food was wonderful and the menu varied. Wish I had booked a longer stay, but will definitely recommend and stay again. Thank You to all at the Train, who made our stay so exceptional. "

"Great location. Very friendly staff and very polite and helpful. Loved every minute of our stay."

"Exceptional is an understatement! All around 5 stars in every category! Food, service, amenities, spa, and staff all were TOP NOTCH! Memorable on so many levels!"

"Wonderful staff of this river lodge bordering Kruger National Park. Large spacious room. Great sunrise and day safaris from their own staff. Sunset safari is run by the National Park so needs transport to Kruger Gate if you don’t have your own vehicle. Couple of things could be improved. Firstly, the wi-fi could be faster. Secondly, windows should be kept closed to prevent mosquitoes from entering rooms since it’s a malaria area. Overall, a lovely stay to see Kruger National Park and its animals. An elephant was along the river the first afternoon while a hippo was along the river on my morning departure. You’re also see animals while arriving and leaving SZK airport. "

"You couldn’t ask for a better safari lodge! The room was spacious and comfortable, the food was good and the game drives were absolutely amazing!"

"The rooms were lovely and the staff were for the most part friendly however at this price point the lack of attention to detail was not acceptable. Room snacks were inadequate and not replentished daily. Personal amenities not replenished daily. Food was good but the menu needs work: no pork served (if you want to serve Halal that should be an option, not the norm), one day lunch was all salads but the next no salads, bread served with first dinner but not the remaining ones, Hotels.com amenities do not match hotel website amenities, Cheese platter served without biscuits, some days poolside service but others we had to look for service. I have stayed at other hotels in the area that were better. At the price, I expect exceptional, not ordinary."

"Everything about the lodge was amazing from the room to the safaris with our guide Barry and tracker Eddy. Ntombi was amazing during the meals. All staff was very friendly and made our short stay amazing. I would recommend this lodge to anyone going there. I will definitely if I get the opportunity. "

"Amazing coordination of care . Tracker, guide, butler, admin- all working together for a phenomenal experience"