住宿入口

关于阿布加波恩酒店的点评

4 out of 5
阿布加波恩酒店
3 Negro Crescent, Maitama, Abuja

点评

9.0

非常棒

10 分 - 超赞。22 条好评,共有 31 条点评" "
8 分 - 还可以。2 条好评,共有 31 条点评" "
6 分 - 一般。6 条好评,共有 31 条点评" "
4 分 - 很差。1 条好评,共有 31 条点评" "
2 分 - 糟糕。0 条好评,共有 31 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

9.2/10

服务设施

8.8/10

住宿条件和设施

9.0/10

环保

点评

6/10 一般

Chidi

满意:员工和服务,清洁度
2024 年 3 月入住 3 晚

10/10 超赞

Obinna

满意:清洁度、员工和服务、住宿条件和设施
Superb
2024 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel choice
The staff were really very helpful and friendly. My only issue was with the hot water, but it could be I didn’t know how to operate it.
2024 年 1 月入住 1 晚

10/10 超赞

Benedict

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is clean with friendly and well trained personnel
2023 年 8 月入住 2 晚

10/10 超赞

Mattias

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
All in all a good hotel
Nice, well maintained, hotel. Comfortable beds
2023 年 10 月入住 1 晚

10/10 超赞

Justin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the hotel
2023 年 10 月入住 4 晚

8/10 还可以

OBINNA

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cozy hotel. Professional staff, safe location
2023 年 9 月入住 1 晚

10/10 超赞

Chiemena

满意:清洁度、员工和服务、住宿条件和设施
I enjoyed my stay
2023 年 8 月入住 7 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Waooooo
Excellent hotel, great staff, quiet neighborhood. Will definitely use it again.
2023 年 7 月入住 5 晚

10/10 超赞

Radoslaw

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Ankia 于 2023年04月20日 的回复
Dear Mr. Radoslaw,Thank you for taking time out to share your experience at our hotel. Not only do we value your opinion, we NEED it because we rely on your input. . This is how we improve where we need to and praise and acknowledge our team for sticking to our game-plan, so we are delighted to hear that you enjoyed your time with us. We hope to see you again soon.

10/10 超赞

Nomso

2022 年 10 月入住 3 晚

6/10 一般

Jean-Philippe

满意:客房舒适度,清洁度
不满意:员工和服务
Good place
A welcoming place. It’s located in a quiet and safe area. Rooms are large enough and clean. Having carpet is not great but it did not trigger my allergies. The staff is mostly friendly and helpful. Special mention for the room service. I have tried almost everything on the menu, all very good. However, I don’t think it’s a hotel for the business trip. There is very little space in the lobby to hold one on one meetings and the internet was terrible. It also doesn’t cater well for international guests (change issue). Most disappointing: the breakfast. Not at all as presented on the website: not a buffet and only English breakfast offered. Overall I enjoyed my stay. If i came back it would probably be on a personal trip.
2022 年 2 月入住 17 晚
General Manager 于 2022年07月6日 的回复
Dear Jean-Philippe, Thank you for your feedback. You will be delighted to know we have started serving our buffet from June 2022 again.We have a small boardroom available if you need to hire it for a meeting and our lofts and executive suites is designed so that you can use it for meetings without invading your personal space. Foreign Exchange is very challenging currently, however we do accept international credit cards as payment. We hope to welcome you back to BON Hotel Abuja soon.

10/10 超赞

Juliana

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 6 月入住 2 晚
General Manager 于 2022年06月22日 的回复
Dear Juliana, Thank you for taking time out to share your experience at our hotel. Not only do we value your opinion, we NEED it because we rely on your input. We hope to see you again soon at BON Hotel Abuja…and tell your friends…spread the good word.

10/10 超赞

HELEN

2022 年 4 月入住 1 晚

10/10 超赞

Udeme,Sherwood Park

2019 年 4 月入住 1 晚

6/10 一般

Cyril

商务旅客
满意:员工和服务
不满意:客房舒适度
Eventful…room too smaller than anticipated. We had to check out for alternative hotel The hotel staff, especially the manager was of great help and friendly. One of their restaurant waiter,Bassy? was impressively professionally kind and very helpful. Bassy? and the manager really stood out for exceptional service
2021 年 7 月入住 3 晚
Ankia 于 2021年07月30日 的回复
Dear Dr. Okadigwe, Thank you for taking time out to share your experience at our hotel. I will personally let my team and Bassey know that their good work is what makes us stand out. We hope to see you again soon at BON Hotel Abuja and that we will have one of our larger rooms available on your next visit.

10/10 超赞

Catherine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing and very clean
2021 年 1 月入住 2 晚
Ankia 于 2021年06月8日 的回复
Dear Catherine, Thank you for taking time out to share your experience at our hotel. Not only do we value your opinion, we NEED it because we rely on your input. This is how we improve where we need to and praise and acknowledge our team for sticking to our game-plan, so we are delighted to hear that you enjoyed your time with us. Our CEO, Guy Stehlik reads the guest feedback and comment cards every day and the BON Hotels team believes that our guest satisfaction is the true measure of our performance. So guaranteed, the content is noted and we will be sure to let our STAFF know that they are doing a sterling job. We hope to see you again soon at BON Hotel Abuja…and tell your friends…spread the good word. Ankia Swart General Manager

10/10 超赞

Abodunrin

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 5 月入住 4 晚
General Manager 于 2021年05月15日 的回复
Dear Abodunrin, Thank you for taking time out to share your experience at our hotel. We hope to see you again soon at BON Hotel Abuja…and tell your friends…spread the good word.

6/10 一般

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Decent hotel. Nothing special. Thin walls.
2021 年 1 月入住 1 晚
Ankia Swart (General Manager) 于 2021年01月22日 的回复
Dear Guest, Thanks for taking time to give us your feedback after your stay with us at BON Hotel Abuja. It is imperative to us that we exceed guest expectations so it was disheartening to hear that you did not experience our true hospitality and fantastic service that we are known for. Your comments are very important to us and act as, not only a yardstick of our standards of service, but also a measure of where and what we need to address and improve on. We clearly never met up to our standards and I would like to personally apologies for the disappointing experience as a result of the noise. This is unlike us! And I will make sure that we address all issues and rectify any problems which may be the cause. We hope that you will be staying with us again soon and would welcome another opportunity to show you how things should be done.

6/10 一般

真实旅客

I enjoyed the trip
2020 年 12 月入住 2 晚
General Manager 于 2021年01月5日 的回复
Dear Anonymous, Thank you for your review. We look forward to welcome you back to BON Hotel Abuja.

4/10 很差

Walter

商务旅客
不满意:客房舒适度,住宿条件和设施
Not what the price
This hotel is way more expensive than it should be! Food is not great. AC was noisy. Rooms and bathrooms quite small. Price should be half of what it is currently.
2020 年 12 月入住 4 晚
Ankia Swart 于 2020年12月17日 的回复
Dear Mr. Walter, Thank you for your review. We pride ourselves in our service at standards at BON Hotel Abuja and will attend to the issues you have raised in order to improve our services. We sincerely apologise for the inconvenience you have experienced during your stay at BON Hotel Abuja.

10/10 超赞

Odilichukwu

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 1 晚
Ann Patrick 于 2020年03月11日 的回复
Dear Odilichukwu, Thank you for taking the time to review your stay with us. Feedback like yours encourages us to know what we are doing right and what we need to improve on. I am delighted to know that your experience at our hotel was great. We look forward to you visiting us again. Spread the good word.....

10/10 超赞

Benjamin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚
Ann Patrick 于 2019年10月16日 的回复
Hello Benjamin, Your opinion is important to us. Most of what we do at BON Hotels is measured by you, via these guest feedback platforms and comment cards. In fact our GM, Ankia Swart reads these comments every day in order to keep up to date with the goings on at our hotels. So, thank you for taking the time out to compliment us and let us know that we are hitting the mark. We are delighted to hear that you enjoyed your stay with us and I will personally let my team know that their good work is what makes us stand out. We look forward to seeing you again soon and please spread the word.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great food in the restaurant. Lovely design. Excellent service.
2019 年 4 月入住 3 晚
Ann Patrick 于 2019年05月16日 的回复
Hello, Your opinion is important to us. Most of what we do at BON Hotels is measured by you, via these guest feedback platforms and comment cards. In fact our GM, Ankia Swart reads these comments every day in order to keep up to date with the goings on at our hotels. So, thank you for taking the time out to compliment us and let us know that we are hitting the mark. We are delighted to hear that you enjoyed your stay with us and I will personally let my team know that their good work is what makes us stand out. We look forward to seeing you again soon and please spread the word.

6/10 一般

真实旅客

商务旅客
满意:住宿条件和设施,清洁度
This is quite a nice boutique hotel in a safe and quiet area. I think though it’s overpriced for what it has to offer. I also had an evening flight and asked for extension of my stay. They allowed me but I had to pay a full price for the night ($180) even though I was leaving by 8 pm. At other hotels in Abuja, it would usually be ok to pay only 1/2 of the price. The staff was great, especially Aminu and Sunday. However I know I won’t stay here again next time I come.
2019 年 3 月入住 3 晚
Ann Patrick 于 2019年04月30日 的回复
Dear Emina, Thanks for taking time to give us your feedback after your stay with us at BON Hotel Abuja. It is imperative to us that we exceed guest expectations so it was disheartening to hear that you did not experience our true hospitality and fantastic package that we are known for. Your comments are very important to us and act as, not only a yardstick of our standards of service, but also a measure of where and what we need to address and improve on. I would like to personally apologize for the disappointing experience as a result of paying for a full night stay. We hope that you will be staying with us again soon and would welcome another opportunity to make it up to you.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 1 月入住 5 晚
Ann Patrick 于 2019年05月16日 的回复
Hello, Your opinion is important to us. Most of what we do at BON Hotels is measured by you, via these guest feedback platforms and comment cards. In fact our GM, Ankia Swart reads these comments every day in order to keep up to date with the goings on at our hotels. So, thank you for taking the time out to compliment us and let us know that we are hitting the mark. We are delighted to hear that you enjoyed your stay with us and I will personally let my team know that their good work is what makes us stand out. We look forward to seeing you again soon and please spread the word.

8/10 还可以

Eboigbe

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The rooms are clean , staff are nice! But they serve same breakfast daily !
2019 年 1 月入住 3 晚
Ann Patrick 于 2019年01月27日 的回复
Hello Eboigbe, Your opinion is important to us. Most of what we do at BON Hotels is measured by you, via these guest feedback platforms and comment cards. In fact our GM, Ankia Swart reads these comments every day in order to keep up to date with the goings on at our hotels. So, thank you for taking the time out to compliment us and let us know that we are hitting the mark. We take all your comments to heart and will address any shortcomings with urgency. We look forward to seeing you again soon and please spread the word.

10/10 超赞

Craig

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hidden Gem!
Really quiet and comfortable hotel in Abuja. The owners were great!
2018 年 12 月入住 3 晚
Ann Patrick 于 2018年12月19日 的回复
Hello, Thank you for taking time out to share your experience at our hotel. Not only do we value your opinion, we NEED it because we rely on your input. This is how we improve where we need to and praise and acknowledge our team for sticking to our game-plan. Our GM, Ankia Swart reads guest feedback and comment cards every day. The team at BON Hotel Abuja believe that our guest satisfaction is the true measure of our performance. So guaranteed, the content is noted and we hope to see you again soon at any one of our BON Hotels...and tell your friends...spread the good word.

10/10 超赞

Craig

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable, and chilled place to stay!
This was a really relaxing place to stay, the South African General Manager, and cheif made my colleague and I welcome. We also enjoyed some good food. Also had a nice clean pool and gym area. Great Staff as well.
2018 年 12 月入住 2 晚
Ann Patrick - Assistant Front Office Manager 于 2018年12月7日 的回复
Dear Craig, Thank you so much for your encouraging words and appreciation on the guest feedback card you completed. It is always music to my ears to hear that our team is achieving what we set out to do; making our guests happy. I will personally praise our team for their outstanding service. It was wonderful to have you stay at BON Hotel Abuja and we look forward to you visiting us again.

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay here when visiting Abuja
Very nice small hotel with amazing staff and clean comfortable rooms. Food was very nice and omelets at breakfast were delicious! Very nice pool.
2018 年 11 月入住 1 晚
Ann Patrick - Assistant Front Office Manager 于 2018年12月7日 的回复
Dear Mark, Thank you so much for your encouraging words and appreciation on the guest feedback card you completed. It is always music to my ears to hear that our team is achieving what we set out to do; making our guests happy. I will personally praise our team for their outstanding service. It was wonderful to have you stay at BON Hotel Abuja and we look forward to you visiting us again.

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A nice quiet retreat in Abuja
Very nice “boutique” type hotel in a quite neighborhood on the edge of Abuja. A pleasure to stay there.
2018 年 11 月入住 3 晚
Ankia 于 2018年11月20日 的回复
Dear Mark, Your positive feedback is much appreciated. We look forward to welcome you back to Bon Hotel Abuja in the near future.