「We had to pay again at the premise. No aircon. Locked room behind metal door
Really not good
Please refund as we have now paid twice
Also they teckin they are not on Expedia? 」
「The staff were very helpful, no management about to answer questions, the room we booked was no longer available; we paid for a twin room (2 single beds), the one given to us was extremely dirty. We had wipes and did alot of cleaning of the surfaces in the room. There was only 1 hanger in the wardrobe. Also on the first night there was no water and a powercut, they were both back on by the morning, but there was no hot water. No instructions how to lower the air conditioning.
On a positive note...