2 间餐厅,供应早餐、午餐和晚餐,国际美食

关于阿格拉万怡酒店的点评

5 out of 5
阿格拉万怡酒店
Taj Nagri, Phase II, Fatehbad Road, Agra, Uttar Pradesh

点评

9.0

非常棒

10 分 - 超赞。492 条好评,共有 784 条点评" "
8 分 - 还可以。190 条好评,共有 784 条点评" "
6 分 - 一般。55 条好评,共有 784 条点评" "
4 分 - 很差。23 条好评,共有 784 条点评" "
2 分 - 糟糕。24 条好评,共有 784 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Room condition is excellent and staff is friendly and helpful.
2019 年 8 月入住 1 晚
Courtyard Agra 于 2019年08月17日 的回复
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel & the services delights us. Your wonderful review has been shared with Hardeep and he is thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards Team Courtyard by Marriott Agra

8/10 还可以

cheng chen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
還不錯
房間乾淨舒適,早餐也還可以,ㄧ切都還可以,房價也不貴,推廣。 但自助午餐不推薦。
2018 年 10 月入住 1 晚
Courtyard Agra 于 2018年10月24日 的回复
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your wonderful review on the services has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best regards, Team Courtyard by Marriott Agra

6/10 一般

真实旅客

不满意:员工和服务
服務有待改善
由入到大堂開始無人招待你,無人會幫你拿行李,完全感受不到在五星級酒店,房間整體是好的,位置比較寧靜,游泳池...
2018 年 6 月入住 2 晚
Courtyard Marriott Agra 于 2018年07月19日 的回复
Dear Guest, Thank you for this wonderful review . It is our endeavor to deliver unforgettable vacations for all our guests and it is a pleasure to know that you had a memorable stay with us. Your wonderful review on the services has been shared with our associates and they are thrilled and motivated! Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Best regards, Team Courtyard by Marriott Agra

8/10 还可以

yingying

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
在这能有一间如此舒适的酒店 已经相当满足了 离景点不算远 tuktuk搞掂

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

CHIA-FEN,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
An nice and elegant hotel to stay
It was an wonderful experience to stay in Courtyard by Marriott Agra, which is a elegant and peaceful hotel. The room is cozy and clean, and we enjoyed the food a lot in MoMo Cafe. Many thanks for the hospitality that all the hotel staffs showed us. It's a pity that my friend and I only stayed for one night. We would love to spend more days with the Hotel next time.

10/10 超赞

Eric Chang,Taipei

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
舒服安逸
花了1個多小時找,只因為路上都沒指標引導,是這次美中不足的地方。其他方面都很好。早餐餐廳空間很大,氣派,舒適。

10/10 超赞

Desikan

与配偶出行
满意:清洁度、员工和服务、服务设施
Nice clean hotel. Easy access to Taj Mahal
2024 年 3 月入住 1 晚
Sanya Sarraf 于 2024年03月7日 的回复
Dear Desikan, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 超赞

Jagdev

满意:清洁度、员工和服务、住宿条件和设施
Enjoyed my stay
2024 年 3 月入住 1 晚
Sanya Sarraf 于 2024年03月6日 的回复
Dear Jagdev, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

6/10 一般

Stephan

满意:清洁度
Overall ok, but only due to the good housekeeping. But there are several things that we didn’t like. We couldn’t really sleep, as there were loud weddings in the hotel on both days of our stay. On the first day the wedding was also the reason why we couldn’t use the pool. However, Service parts are the most problematic. First and foremost the unpleasant way in which we were urged to upgrade our booking during check-in. It was repeatedly claimed that this would be advantageous for us, but this was clearly not the case. When you arrive at the hotel, you want to check in calmly and discreetly and not experience such an unprofessional welcome. It should also be noted that the service in the restaurant is so over the top that it makes you feel uncomfortable. You are constantly surrounded by up to four service staff who won't let you have breakfast in peace. In addition, you are constantly asked if you could give a hotel review at the table. This is super unprofessional. We won’t come back to this hotel.
2024 年 3 月入住 2 晚
Sanya Sarraf 于 2024年03月6日 的回复
Dear Stephan,Thank you for sharing your feedback following your recent stay at Courtyard by Marriott Agra. We appreciate your candid comments and sincerely apologize for any inconvenience.We are addressing the noise concerns from events and reevaluating our check-in and restaurant practices. Your insights are invaluable, and we're committed to making immediate improvements.I'm sorry we fell short of your expectations, and I hope you'll consider giving us another chance to provide the exceptional experience we strive for.

10/10 超赞

Kidist Wossene

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Sanya Sarraf 于 2024年02月22日 的回复
Dear Kidist, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 超赞

Yoshitaka

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location to highway and city tour in Agra. The hotel is beautiful and clean. Staff welcomes me and very comfortable to stay.
2024 年 2 月入住 1 晚
Sanya Sarraf 于 2024年02月19日 的回复
Dear Yoshitaka, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 超赞

Hans Juergen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Sanya Sarraf 于 2024年02月5日 的回复
Dear Hans, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 超赞

Bhavjit

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Sanya Sarraf 于 2024年01月16日 的回复
Dear Bhavjit, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards

10/10 超赞

Anisha

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Sanya Sarraf 于 2024年01月17日 的回复
Dear Anisha, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 超赞

Jelsie

2024 年 1 月入住 2 晚
Sanya Sarraf 于 2024年01月11日 的回复
Dear Jelsie, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Tushar

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Chef Sardar served some excellent indian dishes. Check in and check out was swift. Hotel staff was polite and helpful
2024 年 1 月入住 1 晚
Sanya Sarraf 于 2024年01月9日 的回复
Dear Tushar, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Akiko

满意:住宿条件和设施,清洁度
2024 年 1 月入住 1 晚
Sanya Sarraf 于 2024年01月9日 的回复
Dear Akiko, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

2/10 糟糕

Mohammad

与家人及幼儿出行, 与家人出行
不满意:员工和服务、服务设施、住宿条件和设施
Disappointed with the the service and room amenities..room service was slow and buffet was okay. Better to stay to other properties in same neighborhood, they don't even act if you let them know about your check-in experience. Expedia should keep a check if there was any action taken or not on the check-in experience feedback
2023 年 12 月入住 1 晚
Sanya Sarraf 于 2024年01月4日 的回复
Dear Mohammad,We're deeply sorry for the service and amenity issues you encountered. Your feedback is crucial, and we're actively addressing these concerns. Rest assured, we're working to improve and ensure a better experience for our guests. We appreciate your feedback about Expedia and will ensure they're informed of the steps we're taking. Thank you for your understanding.Best regards,

10/10 超赞

Tim

2024 年 1 月入住 1 晚
Sanya Sarraf 于 2024年01月6日 的回复
Dear Tim, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Jayanta

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Sanya Sarraf 于 2024年01月3日 的回复
Dear Jayanta, thank you for choosing Courtyard by Marriott Agra and sharing your experience. We're thrilled you enjoyed our phenomenal dining options and found our location convenient for visiting the Taj Mahal and the airport. Apologies for the issues you encountered in your rooms; we're addressing them promptly. Your feedback is invaluable as we strive to improve our services. We appreciate your understanding and hope to welcome you back for an even better stay. Warm regards,

10/10 超赞

Kushnuma

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved our stay here... amazing food varieties
2023 年 12 月入住 1 晚
Sanya Sarraf 于 2023年12月30日 的回复
Dear Kushnuma, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Nikhil

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean and excellent amenities. Location is perfect. Staff very friendly.
2023 年 12 月入住 1 晚
Sanya Sarraf 于 2023年12月30日 的回复
Dear Nikhil, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Satheesh

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Marriott gave us a free upgrade, easy check out and provided an excellent service for dinner and breakfast!
2023 年 12 月入住 1 晚
Sanya Sarraf 于 2023年12月30日 的回复
Dear Satheesh, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

4/10 很差

Vicar

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
This property is old and poorly renovated. The rooms are very small and not what I would expect from a Marriott. Very suprised Marriotts name is on this place. The staff are very nice and room service food was very good as well. The cost is relatively low so you get what you pay for. We only stayed one night as we were passing through.
2023 年 12 月入住 1 晚
Sanya Sarraf 于 2023年12月30日 的回复
Dear Vicar,Thank you for sharing your thoughts on your recent stay at Courtyard by Marriott Agra. We're glad you appreciated our friendly staff and enjoyed the room service.Your feedback on room size and renovations is noted, and we're continuously striving to improve. We hope for another chance to exceed your expectations in the future.Warm regards,

6/10 一般

Amina

满意:客房舒适度,住宿条件和设施
Hôtel a rénover pour le standard 5 etoiles
Un hôtel 5 étoiles est un hôtel impeccable ce n'était pas le cas du mariott. L'ensemble de l'hôtel était correct mais la chambre est a rénover. La piscine était en travaux sans nous prévenir pendant deux jours... Le petit déjeuner était bien j ai fait une dizaine d'hôtels 5 étoiles en Inde et deux a agra c'était le seul qui m a demandé un supplément pour un sweat lassi.
2023 年 12 月入住 1 晚
Sanya Sarraf 于 2023年12月28日 的回复
Dear Amina, thank you for sharing your recent experience at Courtyard by Marriott Agra. We appreciate your feedback and apologize for any inconvenience during your stay. We're addressing room concerns and improving communication about facilities. Delighted you enjoyed breakfast. We're reviewing pricing policies to enhance transparency. Your insights are valuable, and we hope to welcome you back for an improved stay. Best regards,

10/10 超赞

Daljit

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚
Sanya Sarraf 于 2023年12月28日 的回复
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Mark

2023 年 12 月入住 1 晚
Sanya Sarraf 于 2023年12月28日 的回复
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Kalpesh,Irving

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Nice and friendly staff, the breakfast service and options were excellent
2023 年 12 月入住 2 晚
Sanya Sarraf 于 2023年12月28日 的回复
Dear Guest, Thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

AOm PHasi

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sanya Sarraf 于 2024年02月13日 的回复
Dear Aom, thank you for this review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food; beverage and services delight us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards,

10/10 超赞

Miki

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
食事がおいしかった!
立地も良く部屋も良かったです。ディナーと朝食ビュッフェ付きのプランで宿泊しました。メニューの品数が豊富で、特にカレーが美味しかったです。
2023 年 8 月入住 1 晚
Sanya Sarraf 于 2023年12月7日 的回复
Dear Miki, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Agnieszka

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Everything was just great. From the early check in, through breakfast, to the check out. Highly recommended.
2023 年 11 月入住 2 晚
Sanya Sarraf 于 2023年12月7日 的回复
Dear Guest, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

8/10 还可以

John David,Los Angeles

满意:清洁度、员工和服务、住宿条件和设施
Much better than expected. Big room, very clean, great breakfast, easy access. Very nice and helpful staff and services.
2023 年 11 月入住 1 晚
Sanya Sarraf 于 2023年12月1日 的回复
Dear John, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Pedro,Mexico

满意:员工和服务、服务设施、住宿条件和设施
Excellent hotel in Agra. Very friendly staff.
2023 年 11 月入住 2 晚
Sanya Sarraf 于 2023年11月28日 的回复
Dear Pedro, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Yanira

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel, spotless, great ambiance and staff. It is a 5 star, and the reception personnel , specially Sanjay, he is a rock star, excellent people and customer service skills !!
2023 年 11 月入住 1 晚
Sanya Sarraf 于 2023年11月28日 的回复
Dear Yanira, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

6/10 一般

Bhaskar

满意:客房舒适度,员工和服务
不满意:住宿条件和设施,清洁度
2023 年 11 月入住 1 晚
Sanya Sarraf 于 2023年11月22日 的回复
Dear Bhaskar, thank you for taking the time to share your feedback with us. Your input is invaluable in helping us improve our services. We are committed to delivering a great experience for our guests, and your feedback helps us identify areas for enhancement. We are already addressing the concerns you raised to ensure a better experience for all. We hope to have the opportunity to welcome you back in the future and provide you with an outstanding stay. Best regards,

10/10 超赞

Claire

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Right near the Taj Mahal so super easy to get a rickshaw or Uber there very cheap. The fort is also not far. The food is really great at the hotel, loads of choice plus several nice restaurants working walking distance like Molecule and Dasaprakesh.
2023 年 11 月入住 2 晚
Sanya Sarraf 于 2023年11月15日 的回复
Dear Claire, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Antoo

2023 年 10 月入住 2 晚
Sanya Sarraf 于 2023年11月22日 的回复
Dear Antoo, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

8/10 还可以

Arnaud

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon hotel.
Tres bon hotel a un prix raisonnable. Repas du soir par contre trop cher au vu dela qalite des plats, et on regrette le jus de fruit absent ou tres mauvais du petit dejeuner, cher aussi. Assez bien situé, au calme. Dommage que l'hôtel organise des soirees privees bruyantes jusque dans les etages. Sur les 3 nuits passees, une nuit horrible a cause de voisins totalement irrespectieux, je regrette que la reception qui a ete contactee n'ait rien fait. Bon staff.
2023 年 10 月入住 1 晚
Sanya Sarraf 于 2023年11月3日 的回复
Dear Arnaud, thank you for your recent stay at Courtyard by Marriott Agra. We appreciate your feedback. We're delighted to hear you found our hotel to be a good value and our staff welcoming. We've noted your concerns about meal quality, breakfast options, and noise disruptions. We're actively working on improvements in these areas. We apologize for the disturbance from inconsiderate neighbors; your feedback will help us enhance our response procedures.We hope to welcome you again, providing an even better experience on your next visit.Warm regards,

8/10 还可以

Arnaud

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bien
Tres bien, prix des consommations élevé. Et soirée organidee au rez de chaussee faisant trop de bruit jusque dans les étages. Pas de jus de fruit au petit dejeuner.
2023 年 10 月入住 1 晚
Sanya Sarraf 于 2023年11月1日 的回复
Dear Bien,Thank you for your feedback. We apologize for the noise issue and the absence of fruit juice at breakfast. We're working on resolving these concerns and ensuring a better experience. Your satisfaction matters: we appreciate your understanding and hope to improve your next visit at Courtyard by Marriott AgraBest regards,

8/10 还可以

Alexandra

2023 年 10 月入住 1 晚
Sanya Sarraf 于 2023年11月6日 的回复
Dear Alexandra, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

6/10 一般

Binoy

满意:员工和服务
不满意:住宿条件和设施,清洁度
Sanya 于 2023年09月30日 的回复
Dear Binoy, thank you for taking the time to share your feedback with us. Your input is invaluable in helping us improve our services. We are committed to delivering a great experience for our guests, and your feedback helps us identify areas for enhancement. We are already addressing the concerns you raised to ensure a better experience for all. We hope to have the opportunity to welcome you back in the future and provide you with an outstanding stay.Best regards,

10/10 超赞

Prashant

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good staff and team. Play room for kids is in thr area of smoking rooms.
2023 年 9 月入住 1 晚
Sanya Sarraf 于 2023年09月25日 的回复
Dear Prashant, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

2/10 糟糕

Paul

2023 年 8 月入住 1 晚
Sanya 于 2023年09月26日 的回复
Dear Paul, thank you for taking time to share your recent experience at Courtyard Marriott Agra with us. The comfort and well-being of guests is top priority for us, and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. You have my assurance that we are taking corrective steps to ensure any issues are looked upon at the earliest. Once again, I regret your disappointment and look forward to welcoming you back to Courtyard by Marriott Agra whenever travel brings you next to the city of Love! Warm Regards, Team Courtyard by Marriott, Agra

10/10 超赞

Yuichi

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
水周りもしっかりしていて、お湯も豊富に出て、スパもよかったです。
2023 年 9 月入住 1 晚
Sanya 于 2023年09月18日 的回复
Dear Yuichi, thank you for this wonderful review and for being an important guest. It is our endeavor to deliver unforgettable stay for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the spa & our services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards Team Courtyard by Marriott Agra

8/10 还可以

Isobella

满意:清洁度、住宿条件和设施、客房舒适度
Clean modern hotel but be prepared to tip!
Good clean hotel with good food options. Reusable water bottles are great for the environment but the drinking water they are filled with are not good for westerners so we ended up buying a lot of water. Staff were every attentive but housekeeping were a bit over bearing and we felt obliged to tip a lot here.
2023 年 9 月入住 4 晚
Sanya 于 2023年09月16日 的回复
Dear Isobella, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

8/10 还可以

Salim

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious rooms, friendly staff
2023 年 9 月入住 1 晚
Sanya Sarraf 于 2023年09月15日 的回复
Dear Salim, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Jesus

与配偶出行
满意:服务设施
Good place to stay. We loves the pool and restaurant. They even gelped us to gwt our train tickets
2023 年 9 月入住 1 晚
Sanya 于 2023年09月14日 的回复
Dear Jesus, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Daiki

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
手軽にマリオットに滞在できる!?
タージマハルに訪問する際に宿泊しました。他の都市や国でマリオットに泊まるよりも比較的安価に泊まれました。朝食も美味しかったです。
2023 年 8 月入住 1 晚
Sanya Sarraf 于 2023年09月13日 的回复
Dear Daiki, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.

10/10 超赞

Pooja

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay. Their hospitality, buffet spread, amenities are excellent. Worth the money
2023 年 8 月入住 2 晚
Sanya Sarraf 于 2023年08月22日 的回复
Dear Pooja, thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable stay with us. Your acknowledgment about the hotel, our facilities, food & beverage and services delights us. We take pride in our team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. Thank you for staying at the Courtyard Marriott Agra and we hope you choose to stay with us again whenever your travel needs bring you back to Agra.