6/10 一般
bekzod
与家人出行
2025 年 9 月 5 日
满意：服务设施
Unfortunately, we were placed in the building that at some point was a “main building”, I assume. The lower level had an abandoned reception desk, facilities, etc. In order to get coffee or hot tea in the morning or in the evening, we had to walk to the main building, which had a coffee machine. The bar by the pool in our building was open 0800-1700. Rooms do not have a kettle or coffee machine, just a small fridge with sodas that were being restocked per request. Upon our arrival, we realized that this is not where we would be comfortable staying, because our building literally looked like an “abandoned old hotel”, but despite our efforts to change the building/room, we were told that we can not change our room even if we will cover the cost. We travelled to Turkey to enjoy vacation, we were not trying to save money on boarding/room/amenities. Unfortunately, vacation was ruined. I should mention, that staff is very nice and welcoming, always willing to help, cleanliness is on top, food is amazing. But, again, the “Moonlight” building was a disaster.