I have visited this hotel many times over the years and have referred friends and family here. This time I had a prepaid room at the end of a long day of travels and arrived late - called ahead to make sure they knew I was coming and room was held.
I arrived at almost midnight to a room that was saturated with cigarette smoke. It had obviously been a smoking room that wasn’t stripped - it made me want to vomit to be in there. I called the front desk and was told the hotel was sold out and sorry. Do not stay in room 406 if you are a nonsmoker.
Wanted to take a bath but found pubic hair and grit in the tub so opted out.
Fortunately I had a small can of Lysol with me. Between that and the bathroom exhaust fan I made through the night. The horrible coffee on the way out was a bonus.
So disappointed and no compensation offered. Sad.
Rebecca
2024 年 4 月入住 1 晚
10/10 超赞
edward,syracuse
2024年04月28日
满意:清洁度、员工和服务、住宿条件和设施
A better than expected place to stay
edward
2024 年 4 月入住 3 晚
8/10 还可以
Lily
2024年04月27日
满意:清洁度、员工和服务、住宿条件和设施
Great staff at checkin and the room was great. Clean and updated. The breakfast was not good. Bacon was not real bacon. People were throwing it away. Toaster don’t work. Muffins were from fridge and stale.
Lily
2024 年 4 月入住 1 晚
6/10 一般
Dave
2024年04月25日
满意:住宿条件和设施
When I checked in an asked if they had coffee early in morning because we had an early flight to Florida. They said yes /24 hours. 2:30 am I go down to lobby for coffee, one was empty and the other was ice cold
Dave
2024 年 4 月入住 1 晚
10/10 超赞
MARK
2024年04月24日
满意:清洁度、员工和服务、住宿条件和设施
MARK
2024 年 4 月入住 1 晚
10/10 超赞
Andrea
与家人出行
2024年04月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They was very nice and the front representative was very helpful.
Andrea
2024 年 4 月入住 1 晚
6/10 一般
Yvan
与配偶出行
2024年04月23日
满意:服务设施
不满意:住宿条件和设施,清洁度
Pas à la hauteur des Hampton Inn
Yvan
2024 年 4 月入住 1 晚
2/10 糟糕
Christopher
与家人出行, 商务旅客
2024年04月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Carpets are worn, faucets leak, hvac is old and noisy, front desk staff unable or unwilling to provide a pillow for the hide a bed for my son. “We don’t have any extra pillows” is what I was told. A hotel without an extra pillow should tell you all you need to know.